Business Analyst

eStaffLLC•Austin, TX

5d•Hybrid

About The Position

We are seeking a Business Analyst for a Hybrid contract position; we are looking for local candidates who can work on-site at the Austin client 3 days/week. Essential Functions of this role include: Identify opportunities for improving business processes to be more efficient or effective and assist in the business case vetting and preparation of proposals for information management efforts. Coordinate the analysis of program policies and procedures to determine their effect on automated systems and systems functional areas. Focus on business value to develop ideas, including awareness of industry trends, risk assessments, business continuity, and business capability requirements. Coordinate and/or analyze user requirements, procedures, and problems to automate or improve existing systems; and coordinate and/or analyze computer system capabilities, workflow, and scheduling limitations. Coordinate the service request life cycle through customer-related service request responses, business requirements coordination, technical specifications and related artifacts review, and monitors system integration and user acceptance testing prior to implementation. Coordinate with outside vendors and contractors to complete projects and service requests; and defines, may assign, and evaluate their work. Identify potential project risks and difficulties, and designs strategies to mitigate or avoid them. Review complex project deliverables such as design documentation, test plans, and risk assessment plans and provides comments and suggestions to document owners. Leads and coordinates process change requests and manage a project's scope, acceptance, installation, and deployment. Correlate business value and priorities to planning activities and goal-setting.

Requirements

Graduation from an accredited four-year college or university with major course work in management information systems or business administration
4 Years Experience planning, eliciting, analyzing, and managing business requirements and monitoring throughout the Software Development Life Cycle (SDLC), including regression testing
4 Years Experience leading simple and complex business process reengineering and transformation efforts that deliver efficiency improvements in quality and customer experience
4 Years Experience performing a Business Relationship Manager (liaison) role between functional and technical teams
4 Years Experience leading project teams and/or operational and strategic organizational efforts involving managing changes and stakeholder relationships, tracking and communicating performance, ensuring resource availability and allocation, coordinating third parties/vendors, and delegating tasks
4 Years Experience with projects addressing some of the following fields: data management, data quality, data warehousing, data modeling, data migration and integration; secure file transfers; enterprise system analysis; enterprise architecture; information security principles
4 Years Experience working in a Scrum Master role or in an Agile Scrum environment
4 Years Experience with a variety of system implementations and enhancements supporting business areas that may include: building operations, finance, benefits processing, procurement, contract management, legal, audit, human resources, or communications

Nice To Haves

4 Years Experience in a wide range of business environments, including business consulting
4 Years Experience managing and implementing IT Service Management processes, procedures, and software applications based on ITIL principles to improve delivery of IT services
4 Years Experience managing and implementing financial systems and/or other enterprise cloud applications and platforms
4 Years Technical expertise and experience in business systems analysis, system configuration, information security, and internal control frameworks
4 Years Technical expertise and experience with reporting databases, database design development, data modeling, and mapping
4 Years Technical expertise and experience conducting enterprise business analysis, such as problem/opportunity analysis, business case and business architecture development, feasibility studies, and comprehensive risk assessments supporting value-based decision-making
4 Years Technical expertise and experience creating comprehensive system-level documentation, system implementation standards, and training materials for users with varied levels of technical understanding
4 Years Experience with MS Azure DevOps for requirements management and project implementation
4 Years Experience with project management software
Master of Business Administration (MBA), CCBA, CBAP, CSM, CSPO, PMI-PBA, PMP, or ITIL certification

Responsibilities

Identify opportunities for improving business processes to be more efficient or effective and assist in the business case vetting and preparation of proposals for information management efforts.
Coordinate the analysis of program policies and procedures to determine their effect on automated systems and systems functional areas.
Focus on business value to develop ideas, including awareness of industry trends, risk assessments, business continuity, and business capability requirements.
Coordinate and/or analyze user requirements, procedures, and problems to automate or improve existing systems; and coordinate and/or analyze computer system capabilities, workflow, and scheduling limitations.
Coordinate the service request life cycle through customer-related service request responses, business requirements coordination, technical specifications and related artifacts review, and monitors system integration and user acceptance testing prior to implementation.
Coordinate with outside vendors and contractors to complete projects and service requests; and defines, may assign, and evaluate their work.
Identify potential project risks and difficulties, and designs strategies to mitigate or avoid them.
Review complex project deliverables such as design documentation, test plans, and risk assessment plans and provides comments and suggestions to document owners.
Leads and coordinates process change requests and manage a project's scope, acceptance, installation, and deployment.
Correlate business value and priorities to planning activities and goal-setting.