Business Analyst - Remote/Hybrid – St. Paul, Minnesota

Creative Information Technology, Inc.•Falls Church, VA

3d•Hybrid

About The Position

Creative Information Technology Inc. (CITI) is seeking a Business Analyst for the Minnesota Judicial Branch to support digital accessibility remediation of public-facing websites. The work schedule is remote/hybrid, based in St. Paul, Minnesota. The selected candidate must sign a confidentiality, participation, and assignment of rights agreement in a form acceptable to the State. The Business Analyst will document requirements, develop user stories and acceptance criteria, define and prioritize remediation tasks, assess accessibility across in-app webviews and court-issued documents, and document business processes and potential improvements. The role works with project teams, business owners, subject matter experts, vendors, and technical resources to clarify requirements, analyze solutions, research issues, and communicate project information. The analyst will also participate in project meetings and maintain communications among team members, the State PMO Manager, and other State leadership as needed.

Requirements

Four years of hands-on experience in an agile environment covering quality assurance, usability, access requirements, and inclusive design.
Ability to communicate orally and in writing and translate technical terminology into language understandable to non-technical employees.
Ability to interact with and influence resources at every organizational level.
Ability to work with vendors, architects, and highly technical resources to implement projects and resolve issues.

Nice To Haves

Knowledge of and expertise in project, program, and portfolio management methodology, tools, and techniques.
Three to five years of experience assessing WCAG 2.1 Level AA compliance according to legal requirements.
Working knowledge of websites, CMS/web technologies, and digital accessibility/WCAG.
Project management experience.

Responsibilities

Capture requirements in a workbook or spreadsheet.
Develop and document user stories and acceptance criteria.
Define and prioritize remediation tasks.
Assess the accessibility of digital content across in-app webviews and court-issued documents.
Document business processes and improvements to help the business understand and improve its systems or design future-state processes.
Work with the project team to ensure understanding of solution requirements, functionality, size, and scalability.
Facilitate meetings with business owners and subject matter experts to identify impacted business processes and document project business requirements.
Work with vendors on business and system analysis practices and project requirements.
Conduct detailed research when required and report findings to the project team.
Participate in project team meetings and maintain necessary communications among team members, the State PMO Manager, and other State leadership.