Business Analyst (Hybrid)

Northwest Administrators • Seattle, WA

1d • Hybrid

About The Position

The Business Analyst is a solution-oriented professional who acts as a critical liaison between software development teams and business operations. This role is responsible for supporting the overall systems development lifecycle, specifically gathering and formalizing business requirements and driving user acceptance testing framework. The analyst ensures that business requirements are fully understood, translated and documented, so that development aligns with operational needs. Deep domain-specific knowledge of defined benefit pension plans is a key advantage for success in this role.

Requirements

• Bachelor’s degree in business, Information Systems or a related field preferred.
• 5 years’ experience in business analysis or technical systems support, with additional experience in software testing/QA.
• Knowledge of pension plan administration preferred.
• Ability to master complex pension system configurations and compliance frameworks is required.
• Exceptional interpersonal and communication skills
• Proven analytical, quantitative and troubleshooting skills.
• Ability to complete root cause analysis.
• Self-motivated with ability to work independently.
• Strong organizational and time management skills to coordinate projects with tight timelines.
• Comfortable working with technology and database concepts.
• Proficient in MS Office tools with advanced skills in Visio, Project, SharePoint and Access.

Nice To Haves

• Deep domain-specific knowledge of defined benefit pension plans is a key advantage for success in this role.

Responsibilities

• Partner with business stakeholders to elicit clear business requirements through requirements gathering/JAD sessions.
• Research, analyze and evaluate user requirements to translate and write detailed functional specifications, system change documentation and process workflows.
• Review complex business processes to determine if new systems enhancements, modifications or other changes will meet business needs.
• Serve as a liaison between business users and development teams to ensure shared understanding and alignment.
• Craft wireframes and interactive prototypes of screens, dashboards and reporting interfaces
• Produce and maintain high-quality documentation, including business requirements, functional specifications, process flows and user documentation.
• Provide ongoing functional and technical support to the business

Benefits

• Medical, Dental (w/Orthodontia), Vision, Rx benefits, disability & life insurance
• Optional benefits: health flex spending, dependent care assistance & pet insurance
• Generous 401(k) plan with company base contribution and matching feature
• Paid Vacation (10 days), Sick Leave (10 days) and Holidays (10 days)
• Collaborative team environment
• Work-life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level