Business Analyst (Mid-Level)

Sparksoft Corporation • Remote/Hybrid if local to Maryland, MD

19h • Hybrid

About The Position

Join us at Sparksoft, where we're not just another tech company—we're a catalyst for change. Our mission isn't just to offer IT solutions; it's to revolutionize the way you work. Here, passion isn't just a buzzword; it's the fuel behind groundbreaking ideas and transformative technologies. We serve a wide range of government clients, delivering impact that's felt across the nation.
Our true strength lies in our people. They're the problem-solvers and innovators consistently delivering extraordinary outcomes. With Sparksoft, you're not stepping into a routine job; you're joining a team committed to innovation and excellence. Our innovation extends beyond just delivering projects. Through our specialized Innovation Centers, we continuously refine our methods, ensuring we remain industry leaders.
We are Sparksoft!

Requirements

• 4+ years related Business Analyst experience supporting Agile teams with a track record of successful delivery.
• Strong facilitation, negotiation, and collaboration skills.
• Deep understanding of Agile frameworks (Scrum, Kanban, SAFe) and SDLC.
• Proficient in JIRA, Confluence, and standard project documentation practices.
• Exceptional analytical thinking and communication skills, both verbal and written.
• U.S. residency for at least 3 of the past 5 years and the ability to obtain/maintain a Public Trust clearance.

Nice To Haves

• Knowledge of CMS Marketplace eligibility and appeals processes.
• Familiarity with contact center operations and case management workflows

Responsibilities

• Collaborate with Product Owners to break down complex business needs into clearly defined epics, user stories, and acceptance criteria that reflect stakeholder objectives.
• Engage with business, operations, and technical stakeholders to elicit and document complete user stories, ensuring readiness for presentation during refinement sessions.
• Maintain thorough and up-to-date project documentation, ensuring traceability from requirements through delivery and closure.
• Translate business requirements into actionable technical specifications, ensuring solutions meet both functional needs and strategic goals.
• Coordinate and support user acceptance testing (UAT) by validating delivered features align with business expectations.
• Troubleshoot production issues, perform root cause analyses, and use data insights to drive continuous product and process enhancements.
• Facilitate Agile ceremonies.

Benefits

• Competitive compensation
• 401(k) with employer contributions
• Flexible paid time off
• Hybrid ways of working
• Comprehensive health coverage—including medical, dental, vision, life, and disability insurance
• A curated in-office experience designed to foster community, team connections, and innovation
• Opportunities to give back through Sparksoft Cares, including annual company-wide fundraising events
• Training and development programs that build new skills and prepare you for leadership roles

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level