Business Analyst UTA-JB-00008

KēSTA I.T.•Salt Lake, UT

3d•Hybrid

About The Position

KēSTA I.T. is actively seeking an experienced Business Analyst with a strong background in Laboratory Information Management Systems (LIMS), business analysis, and laboratory informatics for a contract engagement with a government client. This role will support and enhance LabWare LIMS v8 and related laboratory technology initiatives. The Business Analyst will collaborate closely with laboratory scientists, technical teams, and business stakeholders to implement system enhancements, optimize workflows, support integrations, and improve laboratory operations. The ideal candidate will have experience gathering business requirements, translating them into technical solutions, supporting complex software systems, and working with laboratory data, SQL, and healthcare interoperability standards.

Requirements

Experience as a Business Analyst supporting enterprise software applications.
Experience supporting Laboratory Information Management Systems (LIMS).
Experience with LabWare LIMS v8 or comparable LIMS platforms.
Strong SQL and relational database experience, including data retrieval and query development.
Experience gathering, documenting, and validating business and technical requirements.
Experience creating user stories, workflow documentation, and test scripts.
Experience performing User Acceptance Testing (UAT).
Experience supporting API integrations.
Knowledge of HL7 integration architecture, development, and support.
Strong analytical, troubleshooting, and problem-solving skills.
Ability to evaluate business processes and recommend system improvements.
Experience translating business needs into technical specifications.
Excellent written, verbal, and interpersonal communication skills.
Ability to manage multiple projects and priorities simultaneously.
Experience developing technical and end-user documentation.
Ability to train and support end users on complex software applications.
Experience working with modern enterprise software applications and information systems.
Bachelor's degree in Laboratory Science, Computer Science, Information Technology, Informatics, Epidemiology, or a related field, or equivalent professional experience.

Nice To Haves

Hands-on experience with LabWare LIMS v8 administration and development.
Laboratory Informatics experience.
Experience supporting public health, clinical, toxicology, infectious disease, or environmental laboratory environments.
Knowledge of laboratory workflows, terminology, quality standards, and regulatory requirements.
Experience with healthcare interoperability standards, including HL7, XML, CCDA, LOINC, SNOMED CT, and ICD-10.
Experience using Crystal Reports for report development and customization.
Experience supporting laboratory API integrations.
Knowledge of laboratory quality systems, regulatory reporting, and workflow automation.
Experience with process improvement, workflow optimization, and systems implementation projects.

Responsibilities

Support, maintain, and enhance LabWare LIMS v8, including system configuration, workflow optimization, reporting, and ongoing system improvements.
Develop, maintain, and support API integrations between LIMS and external applications.
Design, implement, test, and support HL7 integrations and interoperability solutions.
Gather, analyze, document, and validate business and technical requirements from laboratory stakeholders.
Translate business requirements into functional specifications, user stories, workflows, and technical documentation.
Create and execute user acceptance testing (UAT) plans, test scripts, and validation activities.
Analyze system functionality, troubleshoot application issues, and recommend effective technical solutions.
Program, configure, and support system enhancements while ensuring system reliability and performance.
Develop workflow diagrams, process documentation, and standard operating procedures.
Monitor system performance, identify improvement opportunities, and recommend process optimization initiatives.
Support reporting initiatives, data retrieval, and SQL-based analysis for laboratory operations.
Train end users on system functionality and provide ongoing user support.
Collaborate with laboratory leadership, scientists, technical teams, and other Business Analysts to prioritize enhancements and support laboratory informatics initiatives.
Support data security, regulatory compliance, and laboratory quality requirements.
Assist with Crystal Reports customization and reporting enhancements as needed.