Business Analyst - Manufacturing

HEXAWARE • United States,

7d • Onsite

About The Position

We are now looking for a Technical Functional Analyst (TFAL) with strong expertise in both Pega and Medicaid/Healthcare. This role requires a candidate who can effectively bridge the gap between business and technology teams, with hands-on experience in eligibility and enrollment processes, as well as a strong understanding of Pega case management, workflows, integrations, and production support.

Requirements

• 15+ years of Technical Functional Analyst or Business Systems Analyst experience.
• Mandatory Healthcare OR Eligibility & Enrollment domain expertise, including: Eligibility Determination, Enrollment Lifecycle Management, Renewals and Redeterminations, Case Management, Notices and Correspondence, Stacking and Benefit Determination.
• Mandatory Pega expertise, including: Pega Case Management, Workflows and Business Processes, Decision Rules, Routing and Assignments, Integrations and Interfaces, Production Support and Troubleshooting.
• Experience supporting large-scale systems.
• Strong experience working with Pega Architects, Developers, System Integrators, and State Agency stakeholders.
• Experience with UAT, SIT, defect triage, root cause analysis, and production stabilization.

Nice To Haves

• Strong SQL and Power BI skills are preferred.
• Pega certifications (PBA/CSA) are highly preferred.

Responsibilities

• Bridge the gap between business and technology teams.
• Hands-on experience in eligibility and enrollment processes.
• Strong understanding of Pega case management, workflows, integrations, and production support.
• Experience supporting large-scale systems.
• Experience working with Pega Architects, Developers, System Integrators, and State Agency stakeholders.
• Experience with UAT, SIT, defect triage, root cause analysis, and production stabilization.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed