About The Position

Gramian Consultancy is seeking a detail-oriented Business Analyst – AI Evaluation Specialist to support a project assessing and comparing chatbot responses. The role evaluates AI-generated outputs against business requirements and quality criteria, analyzes business processes, and produces structured assessments to improve AI systems’ accuracy and usefulness. The successful candidate will combine business analysis, data interpretation, requirements documentation, and critical evaluation skills, communicating clear, evidence-based conclusions. The role involves gathering and documenting requirements, comparing and evaluating chatbot responses, translating business needs into functional specifications and evaluation criteria, analyzing workflows and data, and preparing reports and other project documentation. The analyst will also support planning, testing, implementation, and user acceptance testing; collaborate with technical teams and business stakeholders; track project progress and risks; and present findings and recommendations. The schedule is five days per week, including weekends when required, with two weekdays off during the project.

Requirements

  • Bachelor's degree in Business Administration, Finance, Computer Science, or a related field.
  • At least 3 years of professional experience as a Business Analyst or in a similar analytical role.
  • Strong analytical thinking, problem-solving, and decision-making skills.
  • Proficiency in Excel and experience with SQL, Power BI, Tableau, or comparable analytical and reporting tools.
  • Experience gathering requirements, documenting functional specifications, and mapping business processes.
  • Strong attention to detail and ability to compare complex information against defined criteria.
  • Excellent written communication, reporting, and documentation skills.
  • Ability to collaborate with cross-functional teams and manage multiple priorities independently.
  • Willingness to work five days per week, including weekends when required, with two weekdays off during the project.

Responsibilities

  • Gather, analyze, and document business requirements, stakeholder expectations, and project objectives.
  • Compare chatbot responses and assess their accuracy, relevance, completeness, and alignment with evaluation criteria.
  • Conduct structured evaluations and provide clear, evidence-based assessments of AI-generated outputs.
  • Translate business requirements into functional specifications, evaluation criteria, and actionable documentation.
  • Analyze workflows, business processes, and data to identify gaps, inefficiencies, and opportunities for improvement.
  • Create reports, dashboards, process maps, and other project documentation.
  • Support project planning, testing, implementation, and user acceptance testing (UAT).
  • Collaborate with technical teams and business stakeholders to ensure requirements are understood and met.
  • Track project progress, risks, dependencies, and key performance indicators (KPIs).
  • Present findings, insights, and recommendations to support decision-making.
  • Maintain consistent evaluation quality and meet project deadlines and task completion targets.
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