Business Analyst, WFS Process Excellence & Transformation

Amazon • Arlington, VA

4d • Onsite

About The Position

The Business Analyst supports field operations by maintaining existing reporting infrastructure and creating ad hoc analyses that drive data-informed decisions. This role serves as the primary reporting resource for field leadership, translating operational questions into actionable insights through timely, accurate deliverables.

Requirements

• 3+ years of tax, finance or a related analytical field experience
• 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
• 3+ years of business or financial analysis experience
• Bachelor's degree or equivalent
• Experience with Excel
• Experience with SQL
• Experience making business recommendations and influencing stakeholders

Nice To Haves

• Experience with data visualization using Tableau, Quicksight, or similar tools

Responsibilities

• Maintain and update recurring operational reports, ensuring data accuracy and timely delivery to field stakeholders
• Design and build ad hoc reports in response to field leadership requests, delivering insights within agreed timelines
• Identify data discrepancies, troubleshoot root causes, and implement corrections
• Partner with field leaders to clarify reporting requirements and translate business questions into analytical frameworks
• Document reporting methodologies, data sources, and refresh schedules for team continuity
• Automate manual reporting processes where possible to improve efficiency and reduce error rates
• Present findings in clear, concise formats tailored to the audience

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree