ADNIC SME Portal - Business Analyst with Insurance Domain

Sutherland

1d

About The Position

We are seeking a Business Analyst with proven experience in conducting requirement workshops with business stakeholders and SMEs. The role involves eliciting, documenting, and validating functional and non-functional requirements in the form of User Stories for P&C Insurance PAS systems (like INSIS) and Broker Portal Applications. A good understanding of documenting requirements for External Portals developed from scratch is essential. The ideal candidate will have good knowledge of the P&C Insurance and Medical Insurance Domain, particularly from the USA/UAE market, and significant experience in creating workflow and activity diagrams.

Requirements

• 8+ years of experience as a Business Analyst in digital or portal development programs.
• Strong knowledge of customer journey mapping, requirements engineering, and Agile delivery.
• Strong understanding of API-based integrations, workflows, and self-service capabilities.
• Excellent documentation, analytical, and stakeholder communication skills.

Nice To Haves

• Experience in insurance/financial services domain highly desirable.
• CBAP, CCBA, or Agile BA certification preferred.

Responsibilities

• Conduct requirement workshops with business stakeholders and SMEs.
• Elicit, document, and validate functional and non-functional requirements for the portal.
• Develop detailed process flows, user stories, and acceptance criteria.
• Collaborate with UX designers to ensure portal usability and customer-centric design.
• Work with technical teams on API integrations, data flows, and system interactions.
• Support SIT, UAT, and end-user training by preparing test scenarios and validating outcomes.
• Ensure traceability of requirements through design, build, and testing phases.
• Act as the single point of contact for clarifying business rules during development.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed