Business Analyst

U.S. Legal Support•Houston, TX

1d•Hybrid

About The Position

U.S. Legal Support is seeking a Business Analyst to join their growing team in Houston, Texas. This role is responsible for analyzing business processes, gathering and documenting requirements, supporting software development initiatives, and ensuring technology solutions align with business objectives. The ideal candidate is a strong communicator, thrives in a fast-paced environment, and can effectively bridge the gap between business users and technical teams. This is an opportunity to make a direct impact on business operations through technology and process improvement.

Requirements

High school diploma or equivalent.
3-5 years of experience in a Business Analyst, Systems Analyst, or related role.
Strong analytical, problem-solving, and organizational skills.
Excellent verbal and written communication skills.
Ability to document business requirements and process workflows clearly and accurately.
Experience working directly with business stakeholders and technical teams.
Familiarity with Agile, Scrum, or Kanban methodologies.
Experience using Jira or similar project and ticket management software.
Experience writing and executing basic Microsoft SQL queries.

Nice To Haves

Experience supporting software development or system integration projects.
Knowledge of software testing methodologies and release management processes.
Experience working in a fast-paced, service-oriented environment.
Prior experience supporting enterprise business applications.

Responsibilities

Assess the scope of software projects and gather business requirements.
Translate user and business needs into detailed functional requirements and technical specifications.
Serve as the primary liaison between business stakeholders and IT/development teams.
Ensure software solutions meet business requirements and operational objectives.
Support software development projects by communicating priorities, requirements, and project status.
Assist with troubleshooting and supporting application issues alongside production support teams.
Conduct project risk assessments and manage changing business requirements.
Participate in testing activities and assist with release validation prior to production deployments.
Monitor project timelines and deliverables to help ensure milestones and deadlines are met.
Maintain accurate documentation of business requirements, workflows, system processes, and solution designs.
Identify opportunities to improve business processes, efficiency, and system functionality.