Business Analyst Technical Senior

Intermountain Health • SelectHealth - Murray, GA

2d • $40 - $63 • Onsite

About The Position

Working under general direction, this position is responsible for sustaining business processes and processes impacted by data and systems. The business analyst serves as the central point for interface changes for systems and data. This position is also responsible for developing and executing process improvements, reporting and quality monitoring of processes, vendor relationships, and trading partner exchanges.

Essential Functions
Participates in Business Process Management (BPM) including modeling processes using various notations (i.e., BPMN), creating components, implementing processes, and assessing the results. Regularly interprets and monitors departmental contractual compliance of government requirements (e.g., CMS, HIPAA, ACA) including determining the business impact and managing the collection and submission of required performance metrics and data reporting requirements. Actively participates on national and local standards committees. Provides project guidance and training to less experienced users/analysts to increase department and systems knowledge and understanding. Maintains an in-depth understanding of current project management application development methodologies, tools, and techniques (SDLC) for large sized projects. Responsible as a subject matter expert for project team and vendor activities for assigned projects; applications including business and technical research, planning, analysis, risk assessment, quality assurance, documentation, communication and deployment. Provides project management for large sized projects, initiatives and applications. Provides support as projects and applications move through the process and post implementation. This includes: interface trouble shooting, vendor relations, issue tracking, communication to customers and opening incident tickets with developers for problem resolution. Oversees accuracy of department processes and policies by facilitating the development and execution of user acceptance scenarios and scripts for testing of system changes and enhancements, including the development and implementation of testing protocols and procedures. Gathers/develops and documents business requirements and functional mapping documents to support system enhancements. Evaluates and provides assistance and guidance to process owners and internal stakeholders in the planning and execution of process improvement activities including identifying suitable strategies, methodologies, and interventions necessary to achieve desired outcomes. As a standalone or in collaboration with others, develops, publishes, and maintains complex queries and reports for daily, weekly, monthly, and quarterly use by extracting data from multiple sources. Provides business intelligence solutions by turning data into useful and meaningful information so stakeholders can make timely and informed decisions. Collects, manipulates, and analyzes data from system to system, assessing trends to be used for performance improvement initiatives and to solve business or system related problems (troubleshooting). Participates in cost analysis and design for projects and applications. May be responsible for staff supervision, payroll, hiring, employee relations, and staff mentoring. May represent department in manager absence.

Requirements

• Bachelor's degree and four years of experience in health care, health insurance, business analysis or information systems.
• Eight years of experience in health care, health insurance, business analysis or information systems.
• Demonstrated advanced skills with spreadsheets, word processing, and database applications.
• Demonstrated ability to design and run complex queries and reports.
• Analytical Thinking
• Business Acumen
• Technological Nomenclature
• Communication
• Data Interpretation
• Data Reporting
• Mentoring
• Coaching
• Strategic Planning
• Project Management
• Cost Analysis
• Facilitation
• Continuous Improvement
• Work Prioritization
• Quality Assurance
• Documentation

Nice To Haves

• Certified Business Analysis Professional (CBAP) certification
• Project Management Professional (PMP) certification
• One year experience in leadership or supervisory role.
• Understands most types of information used in a healthcare environment and how data is produced, consumed and transformed.
• Demonstrated analytical, organizational, and communication skills.
• Proficient at solving complex problems.
• Skilled at bringing order to ideas and processes as well as communicating business concepts to technical and non-technical personnel.
• 5+ years of experience in process management on projects with sustained performance improvement
• Preferred certification in Lean Six Sigma Green/Black Belt.
• Experience with common Lean Six Sigma tools such as A3's fishbone diagrams, process maps, statistical process control, 5S, K-cards, etc.
• Experience coaching leaders to identify improvement opportunities and lead teams through effective problem solving
• Strong verbal and written communication skills for presenting findings and recommendations to a wide variety of healthcare leaders.
• Experience working in healthcare, health insurance, provider, payer, or healthcare services environments.

Responsibilities

• Sustaining business processes and processes impacted by data and systems.
• Serving as the central point for interface changes for systems and data.
• Developing and executing process improvements, reporting and quality monitoring of processes, vendor relationships, and trading partner exchanges.
• Participating in Business Process Management (BPM) including modeling processes, creating components, implementing processes, and assessing results.
• Interpreting and monitoring departmental contractual compliance of government requirements (e.g., CMS, HIPAA, ACA), determining business impact, and managing the collection and submission of required performance metrics and data reporting requirements.
• Actively participating on national and local standards committees.
• Providing project guidance and training to less experienced users/analysts.
• Maintaining an in-depth understanding of current project management application development methodologies, tools, and techniques (SDLC) for large sized projects.
• Acting as a subject matter expert for project team and vendor activities for assigned projects, including business and technical research, planning, analysis, risk assessment, quality assurance, documentation, communication, and deployment.
• Providing project management for large sized projects, initiatives, and applications.
• Providing support as projects and applications move through the process and post implementation, including interface troubleshooting, vendor relations, issue tracking, customer communication, and opening incident tickets for problem resolution.
• Overseeing accuracy of department processes and policies by facilitating the development and execution of user acceptance scenarios and scripts for testing of system changes and enhancements, including the development and implementation of testing protocols and procedures.
• Gathering/developing and documenting business requirements and functional mapping documents to support system enhancements.
• Evaluating and providing assistance and guidance to process owners and internal stakeholders in the planning and execution of process improvement activities.
• Developing, publishing, and maintaining complex queries and reports for daily, weekly, monthly, and quarterly use by extracting data from multiple sources.
• Providing business intelligence solutions by turning data into useful and meaningful information.
• Collecting, manipulating, and analyzing data from system to system, assessing trends for performance improvement initiatives and to solve business or system related problems.
• Participating in cost analysis and design for projects and applications.
• Potentially responsible for staff supervision, payroll, hiring, employee relations, and staff mentoring.
• Potentially representing the department in manager absence.

Benefits

• Comprehensive benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
• PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution.
• The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates.
• Caregivers are eligible to participate in PEAK on day 1 of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior