Business Analyst Specialist

Metropolitan St Louis Sewer District • St. Louis, MO

1d • Onsite

About The Position

The Metropolitan St. Louis Sewer District provides comprehensive wastewater and storm water management services to residents and businesses in both St. Louis City and County. As one of the most recognized employers in the region and a fixture in the downtown area, MSD employs over 900 individuals in a wide-range of roles including skilled crafts and laborers, engineering, information technology, finance, human resources and administration support. We invite you to be part of the team!

Requirements

• Strong business-IT relationship building skills.
• Ability to understand customer needs and align them with business strategic objectives.
• Experience in preparing business cases.
• Experience collaborating with Program Managers on project initiation.
• Knowledge of requirements elicitation, management, and communication methods.
• Ability to articulate business opportunities and objectives.
• Experience with feasibility analysis.
• Experience with process improvement and/or reengineering.
• Proficiency in requirements elicitation techniques.
• Ability to document requirements, establish scope and objectives.
• Experience prioritizing requirements and creating prototypes/mock-ups.
• Knowledge of business process modeling, traceability, and quality management techniques.
• Experience with requirements management and communication best practices.
• Understanding of Change Management practices.
• Experience monitoring technical team solutions.
• Ability to manage strategy, approach, and needs of incoming projects.
• Experience leading requirements management activities.
• Ability to provide coaching to other BAs.
• Experience performing and documenting quality assurance testing.
• Experience facilitating and documenting end-user acceptance testing.
• Accountability for Service Level Agreements.
• Experience reviewing and monitoring business analysis effectiveness.
• Ability to provide status reports and health metrics.
• Availability to work after regular business hours (evenings, nights, weekends).
• Participation in a rotational on-call schedule.
• Availability to respond promptly to urgent issues, critical situations, and system alerts while on-call.
• Ability to be contacted within a specified timeframe and initiate problem resolution.
• Experience identifying, diagnosing, and resolving technical problems.

Responsibilities

• Responsible for building and maintaining a strong business-IT relationship with key stakeholders and leaders to enable open communication and clear expectations regarding application development delivery.
• Engage with customers to understand their needs and ensure prioritization and alignment to business strategic objectives.
• Act as a point of escalation on active initiatives.
• Prepares business cases working with business partners.
• Collaborates heavily with Program Managers to initiate large projects, including resource planning, estimation, governance, approval, and kickoff.
• Contribute to the approach for requirements elicitation and methods for requirements management and communication.
• Ensures business opportunities and objectives are clearly articulated.
• Performs feasibility analysis as required for projects.
• Assists with process improvement and/or reengineering.
• Performs requirements elicitation, using techniques per plan.
• Documents requirements, establishes scope and objectives.
• Prioritizes requirements working with business partners and creates conceptual prototypes and mock-ups.
• Uses business process modeling, traceability and quality management techniques per methodology.
• Performs requirements management and communication; apply best practices for effective communication and problem-solving.
• Complies with Change Management practices.
• Will take on assignments for large projects, and others as assigned.
• Monitors the technical team solution to ensure requirements fulfillment and solution evaluation.
• In conjunction with Program Manager and business partners, manages strategy, approach and needs of incoming projects within function.
• Leads and coordinates activities associated with requirements management vehicles.
• Provides coaching to other BAs assigned to projects to successfully accomplish objectives.
• Performs and documents quality assurance testing.
• Facilitates and documents end user acceptance testing.
• Accountable for Service Level Agreements.
• Reviews and monitors the effectiveness of business analysis via outcomes and lessons learned.
• Provides status reports and health metrics to Program Manager on a regular basis.
• Performs related work as required or as delegated by supervisor.
• This position requires availability to work after regular business hours (evenings, nights, weekends) as needed for implementing system changes, updates, and maintenance activities.
• The employee will participate in a rotational on-call schedule to provide technical support outside of regular business hours, including evenings, nights, weekends, and holidays.
• While on-call, the employee must be available to respond promptly to urgent issues, critical situations, and system alerts.
• On-call duties involve identifying, diagnosing, and resolving technical problems, including system failures, security incidents, and application bugs.

Benefits

• Compensation for on-call hours and after-hours work will be provided in accordance with Civil Service requirements and company policies.
• Applicable overtime pay for non-exempt employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed