About The Position

Directs in the research, discovery, collection and interpretation of business requirements, and participates in the development and review of processes and procedures, workflow analytics, and reporting. Provides consultation to clients on business designs, problem solving and business analysis to support project management. Develops and maintains of all applicable policy and procedure documentation. Independently obtains and identifies the business requirements needed to carry out and improve applicable business processes. Provides expertise and problem-solving for clients and technology teams throughout the business analysis process. Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. May communicate with stakeholders and technology teams on moderately complex business requirements, provides gap analysis and facilitates future business process modeling for clients.

Requirements

  • University / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Nice To Haves

  • Programming experience in Python.
  • Working knowledge of relational databases with ability to write SQL queries.
  • Experience building reports or dashboards using Tableau, Power BI, or Elastic Stack.
  • Experience working in cloud-based environments.
  • Understanding of event-driven architectures and messaging systems such as Kafka.
  • Ability to create and interpret process flows and technical documentation.
  • Exposure to API development and testing.
  • Experience working in an Agile delivery model.
  • Experience with Hadoop, Spark (PySpark) or MongoDB.
  • Experience working with RESTful API services.
  • Hands-on exposure to Postman or Swagger.
  • Experience using Git and collaborating in a team-based development environment.
  • Strong problem-solving skills and ability to learn complex systems and data flows quickly.
  • Business Needs, Business Processes, Data Analytics, Decision Making, Management Reporting, Prioritization, Waterfall Model

Responsibilities

  • Research, discovery, collection and interpretation of business requirements.
  • Development and review of processes and procedures, workflow analytics, and reporting.
  • Consultation to clients on business designs, problem solving and business analysis to support project management.
  • Development and maintenance of all applicable policy and procedure documentation.
  • Obtaining and identifying business requirements needed to carry out and improve applicable business processes.
  • Providing expertise and problem-solving for clients and technology teams throughout the business analysis process.
  • Translating business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs.
  • Communicating with stakeholders and technology teams on moderately complex business requirements.
  • Providing gap analysis.
  • Facilitating future business process modeling for clients.

Benefits

  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match, pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level; and years of service
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