Business Analyst, Sales Operations
About The Position
As a Business Analyst within our VS&A Sales Operations Team, you will act as the operational engine of our delivery lifecycle, bridging the gap between initial intake, requirements grooming, and delivery logistics. This hands-on role combines business requirements gathering with sprint and user acceptance testing coordination to assist the broader execution arm of the team. In close collaboration with the Digital Product Owner and Sales Process and Tech Manager, you will facilitate the intake process by pre-vetting requests, resolving functional ambiguities, and creating structured Jira Stories for approved workstreams. We are looking for an organized, adaptive communicator dedicated to operational excellence who is eager to contribute to our forward-thinking team.
Requirements
- Bachelor's degree & 3+ years of experience as a Business Analyst, Agile Product Owner, or Technical Project Coordinator etc.
- Legal authorization to work in the U.S. indefinitely is required.
- Employer work permit sponsorship is not available for this position.
Nice To Haves
- Salesforce CRM experience to analyze configuration workflows and optimize core system capabilities
- Agile Management Tools to utilize Jira and Confluence for tracking team sprint logistics
- SDLC Frameworks to navigate software development lifecycles and structure user acceptance testing
- Requirements Documentation to write precise user stories and execute backlog grooming
- UAT Tracking to build functional testing checklists and manage bug resolution queues
- Operational Support to assist the execution arm of commercial systems teams within an inclusive environment
- Direct experience working alongside enterprise Sales Operations or digital product delivery teams
Responsibilities
- Conduct initial business requirements gathering and data validation with stakeholders to help to ensure incoming project tickets are clear and actionable
- Pre-vet and groom incoming execution queues to clear up operational ambiguities before business prioritization
- Translate high-level business needs into comprehensive user stories within a highly collaborative and inclusive project environment
- Assist with sprint planning logistics and log specific technical tasks for the execution arm of the team
- Document comprehensive meeting insights and operational notes to support corporate deployment tracks
- Analyze execution timelines for delivery leads to support predictable sprint cadences and tracking transparency
- Translate defined business requirements into step-by-step testing checklists for User Acceptance Testing
- Oversee the daily work queue of technical testers and observe reported system bugs through to final resolution
- Coordinate post-release validation to help to ensure deployed features are functioning successfully in production
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
