Business Analyst (Public Works)

Hillsborough County Clerk of Court & Comptroller•FL, FL

21h•$68,286 - $93,912•Onsite

About The Position

Performs professional and advanced analytical work with or without the help of technology to understand, analyze and provide solutions with regard to the structure, policies, processes and operations of an organization, project or program, to achieve the desired goals.

Requirements

Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique and production methods.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction required.
Knowledge of English spelling, grammar and punctuation.
Knowledge of analysis and research techniques, methods and procedures.
Skill in conducting independent studies and analyses of organizational activities, programs, procedures and operating systems.
Ability to work independently and analyze, interpret and accurately summarize complex business processes and detailed information.
Ability to use initiative and exercise sound judgment in making conclusive recommendations based on business needs.
Ability to communicate effectively and persuasively, both verbally and in writing.
Ability to participate effectively in the formulation of departmental policies and procedures.
Excellent analytical skills, the ability to get along with a wide range of people, good judgment, time-management skills, and creativity.
Ability to use a computer and related software.
Maintain the ability to pass the background checks required for the position. These background checks may include but are not limited to: Criminal History Background Check using Florida Department of Law Enforcement (FDLE) Criminal Justice Information Services (CJIS), Level 1 and Level 2 Background screening (Ch. 435 Florida Statutes), Child Abuse, Abandonment and Neglect Record Check using the State Automated Child Welfare Information System (SACWIS), Sex Offender and Sexual Predator record check using the list maintained by the Florida Department of Law Enforcement (FDLE).
Possess the necessary job related license(s) or certification(s) that may include possession of a Florida Driver License (Class E).

Nice To Haves

Employees in this classification that acquire the competencies and minimum qualifications for the next tier will be able to apply for promotional opportunities through a competitive selection process. Employees will not automatically be upgraded to the next tier. Reclassifying a position is based on business need and financial impact and is not based solely on the job competencies or qualifications of the incumbent.

Responsibilities

Performs highly complex, independent studies and analyses, and makes conclusive recommendations.
Serves as coordinator in conducting major projects involving work measurement studies, management control, plans of service, methods analyses and other aspects of operational audits.
Collaborates with senior managers and decision makers to identify and solve a variety of problems and to clarify management objectives.
Collaborates with others in the organization to ensure successful implementation of chosen problem solutions.
Studies and analyzes information about alternative courses of action to determine which plan will offer the best outcomes.
Studies existing computer-based business systems to evaluate effectiveness, and develops new systems to improve production or workflow as required.
Reviews and analyzes information, forecasts, methods, schedules, systems, processes, and procedures.
Performs duties concerned with the design and improvement of computer-based business systems.
Works closely with senior managers to identify and solve a variety of computer-based business system problems.
Analyzes requirements, procedures, and problems to automate processing or to improve existing business systems.
Reviews computer system capabilities, workflow, and scheduling limitations to determine if requested program or program change is possible within existing system.
Serves as the single point of contact for consultants, manufacturers, suppliers, etc., assisting in the development and installation of automated systems.
Performs other related duties as required.
In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee’s department, the County’s Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster.