Business Analyst Project Lead – FCCMS - 26-06104
NavitasPartners•Columbia, SC
•Hybrid
About The Position
We are seeking an experienced Business Analyst Project Lead to support the Maintenance and Operations phase of a Family Court Case Management System (FCCMS) project. This role will serve as a Functional Subject Matter Expert responsible for system testing, troubleshooting, business analysis, end-user training, and process documentation. The ideal candidate will have strong testing experience, excellent communication skills, and prior experience working with FCCMS or judicial/case management systems.
Requirements
- 5+ years of experience in software/system testing for IT projects
- 2+ years of experience with Family Court Case Management System (FCCMS)
- Experience with: Component testing, Integration testing, Security testing, Performance testing, Regression testing, Acceptance testing
- Strong experience creating and executing test documentation
- Experience using MS Office, SharePoint, and MS Visual Studio
- Bachelor’s degree or equivalent work experience required
Nice To Haves
- Experience documenting business processes
- Judicial or court system experience
- State government project experience
- Experience with case management systems
- Familiarity with Agile and Waterfall methodologies
Responsibilities
- Review and analyze vendor functional designs
- Document current and future-state business processes
- Develop General System Design (GSD) documents
- Analyze business process and software enhancement requests
- Support application configuration updates
- Develop and execute: Test cases, Test scripts, Test plans, Test scenarios
- Perform: Regression testing, Integration testing, Security testing, Performance testing, Acceptance testing
- Record, analyze, and report testing results
- Reproduce and troubleshoot defects with development teams
- Conduct root cause analysis and participate in incident review meetings
- Maintain traceability between requirements and test scripts
- Prepare and manage test data for execution activities
- Conduct onsite and virtual end-user training sessions
- Create and maintain: User guides, FAQs, Workarounds, Training documentation, Computer-based training materials/videos
- Provide Level 2 application support and ticket resolution
- Communicate application updates, announcements, and workarounds to users
- Assist counties during application rollout and adoption
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
