Business Analyst - Pharmacy

Gainwell Technologies LLCAny city, OH
$55,600 - $79,400Remote

About The Position

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. As a Business Analyst - Pharmacy at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.Your role in our mission

Requirements

  • 3 or more years’ experience as a Business Analyst preferably within Medicaid or Pharmacy
  • Experience with Software Development Life Cycle (SDLC) practices and system configuration updates.
  • Strong ownership mindset with the ability to manage assigned work independently and follow through on commitments.
  • Reliable and accountable, someone who shows up, stays engaged, and delivers consistently.
  • Willingness to learn, ask questions, and build domain knowledge in pharmacy and Medicaid systems.
  • Strong communication skills with the ability to work effectively across both business and technical teams.

Responsibilities

  • Act as a liaison between business stakeholders (state, pharmacy operations, internal teams) and technical teams to ensure clear understanding of requirements and expectations.
  • Support end-to-end delivery by collaborating with cross-functional teams to validate and implement system maintenance requests.
  • Develop and execute test plans and test cases, including participation in model office, UAT, and regression testing activities.
  • Validate system functionality and perform post-implementation verification to ensure solutions meet business directives.
  • Maintain and update documentation, including requirements, workflows, and job aids, to reflect system and process changes.
  • Identify risks, gaps, and dependencies and proactively work with the team to drive resolution.
  • Elicit, analyze, and document business requirements related to pharmacy and Medicaid operations, including claims processing and reporting needs.
  • Facilitate productive meetings, documenting key decisions, capturing action items, and ensuring follow-through until items are resolved.

Benefits

  • work flexibility
  • learning
  • career development
  • technical credentials and certifications
  • generous, flexible vacation policy
  • educational assistance
  • comprehensive leadership and technical development academies
  • 401(k) employer match
  • comprehensive health benefits
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