Business Analyst, Payroll

Metrolinx • Toronto, ON

18h

About The Position

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario. At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team. Our Payroll Office is looking for a Business Analyst, Payroll who will be responsible for supporting payroll operations by troubleshooting system and data issues, responding to employee inquiries, and maintaining accurate documentation of payroll processes and system changes. Supports KPI tracking and reporting to ensure service level commitments are met, and serves as backup for payroll system testing, validation, and user support during upgrades, enhancements, and process changes.

Requirements

• Completion of a post-secondary degree in Computer Science, Information Systems, Engineering, Business Process Improvement, or a related discipline – or a combination of education, training and experience deemed equivalent
• Demonstrated years’ experience as a Business Analyst, preferably in the transport or construction industry and / or the public sector
• Working Knowledge of HCM Real Time Subject areas and OTBI from a reporting standpoint.
• Proven Project delivery through full lifecycle from requirements through deployment and Support.
• Experience with computerized quantitative and analytical tools (e.g. data modeling, workflows, and business process analysis) and with MS Office (Outlook, Word, Excel, Visio, PowerPoint, Project, etc.)
• Interpersonal, oral/written/presentation communication skills to document and present business needs, specifications, reports, project documents, and implementation plans.

Nice To Haves

• National Payroll Institute (NPI) designation required would be an asset
• Experience with time entry controls, validation and fraud deduction is an asset.

Responsibilities

• Provide technical support for the auditing and updating of absence balances within the Oracle HCM system
• Test all new functionality and incidents by developing test scenarios, validating results, and preparing end-user documentation for new or updated features, including administrative changes affecting Payroll Supervisor and Administrator roles within HCM.
• Provide key support for all OMERS year-end activities, including pension adjustment calculations and credited service determination.
• Lead the year-end activities for Self-employed T4A and Employee Declarations, as well as all absence-related payouts. Provide support for absence validation for year-over-year analysis.
• Identifies and facilitates the development of documentation for new and modified business policies and procedures (e.g., standard operating procedures (SOPs), and workflows) to ensure the effective implementation of technology solutions.
• Propose improvements to automate business functions and make effective use of technology to improve customer service experience.
• Lead all Oracle HCM system updates for personal banking transit additions and update employee’s records based on anomalies identified during reconciliation.
• Works with the Senior Manager for payroll analytics to identify new sources of data and methods for continuous improvements and specialize in report validation.
• Develop Absence Management & Payroll procedures, user manual and training for Payroll users and internal clients.

Benefits

• Equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.
• Accommodation: Metrolinx is an equal opportunity employer and committed to a diverse and inclusive workforce. We are also committed to offering reasonable accommodation to job applicants in accordance with applicable legislation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree