Business Analyst - Office Scheduler

the Client•Pomona, CA

8h•Hybrid

About The Position

This role provides scheduling support for User Acceptance Testing for NextGen ERP, which includes reserving rooms, sending invites, configuring rooms, ordering food and beverages, providing on-site support for testing, and logging defects under the direction of testing leads. When testing is not active, the position will offer facility and logistical support, tracking support, and assist in coordinating and planning events and large meetings for team health and development activities, ranging from lunch and learns to major all-hands meetings.

Requirements

Mastery of Outlook, Excel, PowerPoint, and Teams
Ability to balance multiple calendar demands at one time
Knowledge of basic room AV – Wifi connectivity
Organization of tracking defects, tracking of participants, cancelations, room reservations, ordering, and budget spend tracking
Ability to make presentations
Focus on safety, and proactive ideas to manage and organize space
Ability to quickly re-prioritize work while handling multiple simultaneous requests
Focus on high-quality deliverables on time
Strong oral and written communication with all levels of employees and management
Ability to manage small projects autonomously
Expertise in tracking and reporting tools: minimum of advanced Excel skills and PowerPoint skills, as well as Outlook
Associate's Degree required
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

Preferred knowledge of the client's facilities and working with hotels or event centers
Familiarity with the client's work locations, policy, practices, and procedures
Ability to troubleshoot and resolve audiovisual issues related to virtual and in-person meetings
Expertise with Power BI or similar dashboard tools
Expertise with Microsoft Office
Ability to create and maintain project plans, project status reports, and executive summaries
Ability to create calendars, schedules, and reports
Ability to track participation
Ability to coordinate multiple meetings and logistics
Ability to present complex information to a large audience at the appropriate level of detail

Responsibilities

Providing scheduling support for User Acceptance Testing for NextGen ERP
Reserving rooms, sending invites, and configuring rooms
Ordering food and beverages
Providing on-site support for testing
Logging defects
Providing facility and logistical support and tracking support when testing is not active
Coordinating and planning events and large meetings for team health and development activities
Schedule Management across multiple teams and disciplines in multiple calendars
Document Management (develop, store, update)
Tracking Attendance, reporting statistics
Special projects as assigned by Advisors, Sr. Advisors, and Sr. Project Managers
Develop communications
Document test defects
Validate program documentation based on quality standards
Develop process and procedures
Teamwork and collaboration with a cross-functional team of technical experts
Facility coordination, food and beverage logistics
Coordinate with senior-level management
Provide support as needed to set up meetings, order food, order equipment, and supplies
Maintain an inventory of facility issues, report issues to the correct party, and track resolution