Business Analyst IV

Somerset Staffing • Chicago, IL

2d • Hybrid

About The Position

The Business Analyst IV will join the Alliances Initiatives team to serve as the main business analyst and subject matter expert driving high-priority Alliance projects. The core mission of this role is to understand customer experiences (both internal and external), evaluate real-time data, and translate these insights into structured business and technical requirements. The ideal candidate will act as a thought leader for technical business processes, identifying substandard systems processes and developing forward-thinking systems prototypes to promote organizational efficiency.

Requirements

• Business & Technical Requirements Writing (5-8+ years)
• Systems Analytics & Process Documentation/Gap Analysis (5-8+ years)
• Stakeholder Management & Leadership Presentations (5-8+ years)

Nice To Haves

• High proficiency with SQL language and database management
• Experience working with Business Objects
• Knowledge of ITIL Foundations
• Technical Degree or related analytical experience
• Background in airline or banking environments
• Strong technical documentation skills

Responsibilities

• Write comprehensive business and technical requirements, and formally initiate, author, and update internal and external documentation.
• Conduct daily systems analytics to maximize effectiveness, troubleshoot system problems, and maintain systems processes.
• Conduct thorough assessments and evaluations of real-life scenarios to document current states, process gaps, and system efficiencies.
• Partner with stakeholder teams across multiple business units (such as sales, finance, security, and compliance) to develop necessary analysis and documentation collaboratively.
• Create and implement precise management plans for every project, ensuring transparent communication and delivering monthly status reports to appropriate parties.
• Present project goals, activities, and status updates directly to leadership, developing lasting partner relationships for optimized systems integration.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed