Business Analyst Intern - Aftermarket

Oshkosh Corporation•McConnellsburg, PA

7d•$18 - $37•Onsite

About The Position

The Aftermarket Intern will support the systems and processes that enable critical aftermarket activities, including used equipment sales, rentals, warranty administration, parts sales and support, parts distribution, parts pricing, and parts marketing. This role offers a unique opportunity to gain hands-on experience in both business operations and information systems, contributing to improved efficiency, data accuracy, and customer satisfaction across the Aftermarket organization.

Requirements

Student working towards bachelor’s degree

Nice To Haves

Currently pursuing a Bachelor’s degree in Business, Information Systems, Supply Chain, or a related field.
Completed classes or education in general business structures and processes.
Experience with relational databases and SQL.
Experience in programming, scripting, logic, algorithms, and other systems development skills.
Demonstrated interest in business processes and how systems and data can enhance operational performance.
Ability to visually graph and document processes in Visio (or equivalent) to depict current and future state processes.
Ability to analyze processes and systems to understand, document, and communicate changes in technical, process, and human domains.
Experience with Agile development philosophies, techniques, and rituals.
Experience with the SDLC including Requirements Analysis, Design, Installation, Development, Testing (application code and user acceptance), and Deployment
Ability to communicate technical information in business terms
Ability to work independently and multi-task
Ability to independently plan deliverable and coordinate with team-members
Excellent trouble shooting skills and the ability to logically think through problem situations
Detail oriented and ability to make decisions independently

Responsibilities

Assist with used equipment sales and rental operations, including data entry, reporting, and coordination with sales teams.
Support warranty processes by tracking claims, maintaining records, and ensuring timely resolution.
Contribute to parts sales initiatives, including customer support, order tracking, and inventory management.
Support parts distribution activities, ensuring timely and accurate delivery of parts to customers and service centers.
Collaborate with cross-functional teams to identify opportunities to enhance business processes through improved systems, automation, and data management.
Provide general administrative, analytical, and technical support to the Aftermarket team.