Business Analyst (Infrastructure & Networking)-Pontiac MI-Hybrid

INFO ORIGIN INCPontiac, MI
$60 - $70Hybrid

About The Position

We are seeking a Business Systems Analyst to support infrastructure projects across Networking, Servers, Workstations, Microsoft 365/O365, VoIP Telecommunications, and Service Center teams.

Requirements

  • Strong experience with Microsoft 365 Productivity Suite.
  • Experience working on IT Infrastructure projects.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to multitask and prioritize multiple projects.
  • Self-starter with strong ownership and customer-service focus.

Responsibilities

  • Gather, analyze, document, and validate business and technical requirements.
  • Work with stakeholders to understand business processes and identify improvements.
  • Perform data analysis, research, solution design, and technical documentation.
  • Support testing, implementation, and deployment of technology solutions.
  • Develop procedures, provide user training and support, and improve existing systems.
  • Prepare RFPs and Contract Scope of Deliverables.
  • Manage multiple projects while meeting timelines and deliverables.
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