Business Analyst III

Signature Performance, Inc.•,

10h•Onsite

About The Position

In the role of Business Analyst III, you will be responsible for supporting delivery of solutions, planning, application reviews, documentation preparation, information updates, policy/directive reviews, release management support and providing guidance on the development of enterprise infrastructure, applications, security, process improvements, and solutions. This role requires keeping abreast of current developments in Health Care IT, software development and release, and industry best practices. You will identify, research, and resolve problems (business, usability, process, technical, service improvements), gather requirements, create associated documentation, work with developers to estimate and build solutions, and evaluate results. You will extract data from disparate systems into meaningful business intelligence to improve business processes, procedures, and products. Partnering with clients, other service areas, and vendors to ensure optimum delivery of solutions is key. You will ensure that solution architecture (software, integrations, and programs) designed are in sync with business needs and that solution milestones are accomplished. Participation in initiative documentation, such as design reviews, estimating exercises, operational readiness reviews, timeline management, and risk assessment is expected. You will apply expert knowledge to prepare briefing materials for executive leadership, high-profile clients, and stakeholders, often with limited time and partial information. Drafting and tailoring content to multiple audiences to 'tell the story' of the topic, such as status, key information, milestones, technical challenges, and opportunities, is also a responsibility. You will work under deadline and in close contact with project teams, clients, stakeholders, and vendors. You will work across teams to identify and collect information and coordinate inputs for meetings and briefings as needed. Seeking to solve blockers and reaching out to the team or others as needed to advance task completion is crucial. You will support specific and ad hoc areas as directed, identify and mitigate existing business risk or risks associated with solution architecture and business processes. Providing recommendations on prioritization of work of development team members based on customer needs is required. You will participate in Agile, Kanban, Waterfall, and hybrid methodologies. Consulting on test planning and execution, including documenting test plans, executing test plans, tracking testing execution, and defect management is part of the role. Supporting Release Management processes and driving improvements, as well as supporting operational support needs, including end-user documentation, communications, and troubleshooting user issues, are also key responsibilities. You will build models and assess shareholder needs and goals, and make recommendations as appropriate for process improvements based on analysis of information and follow up to ensure successful execution of recommendations. Finally, you will participate in knowledge transfer and mentorship of coworkers and perform other related duties as necessary.

Requirements

Over 2+ years of relevant experience conducting analysis of IT business and information environments, activities, processes, and events.
2+ years of experience working on web-based application and portals.
Understanding of IT system/software lifecycle.
Exceptional written and oral communication skills, with focus on communicating technical concepts with a mixture of business, functional, application development engineering and security team members.
Experience with data management (collection, storage and use).
Ability to assemble independently a variety of Excel tables, PowerPoint slides, and Word documentation with limited time for client consumption.
Experience with machine learning and AI.
Ability to articulate complex concepts succinctly and quickly in an easy-to-digest manner.
Well versed in life cycle and project management methodologies.
Experience with data modeling & data mining tools.
U.S. Citizenship or naturalized citizenship is required for this position.
All work on all positions at Signature Performance must be completed in the continental United States, Alaska, or Hawaii.

Nice To Haves

Knowledge of Healthcare IT, VA and/or DoD Systems and Software.
Knowledge of HIPAA, FedRAMP, FISMA, NIST, HITRUST, SOC1/2.
Experience with medical/dental/pharmacy claims processing.
Experience mining and modeling data, identifying trends, errors, opportunities, and reviewing data with reporting writing skills.
Experience with DevOps and DevSecOps.

Responsibilities

Keep abreast of current developments in Health Care IT, software development and release and industry best practices.
Identify, research, and resolve (business, usability, process, technical, service improvements, ) problems.
Gather requirements, create associated documentation, work with developers to estimate and build solutions, and evaluate results.
Extract data from disparate systems into meaningful business intelligence to improve business processes, procedures and products.
Partner with clients and other service areas and vendors to ensure optimum delivery of solutions.
Ensure that solution architecture (software, integrations, and programs) designed are in sync with business.
Ensure solution milestones are accomplished.
Participate in initiative documentation, like design reviews, estimating exercises operational readiness reviews, timeline management and risk.
Apply expert knowledge to prepare briefing materials to executive leadership, high-profile clients, stakeholders, often with limited time and partial information.
Draft and tailor content to multiple audience to 'tell the story' of the topic, such as status, key information, milestones, technical challenges and opportunities.
Work under deadline and in close contact with project teams, clients, stakeholders, and vendors.
Work across teams to identify and collect information and coordinate inputs for meetings and briefings as needed.
Seek to solve blockers and reach out to team or others as needed to advance task completion.
Support specific and ad hoc areas as directed.
Identify and mitigate existing business risk or risks associated with solution architecture and business processes.
Provide recommendations on prioritization of work of development team members based on customer needs.
Participate in an Agile, Kanban, Waterfall and hybrid methodologies.
Consult on test planning and execution, including documenting test plans, executing test plans, track testing execution, and defect management.
Support Release Management processes and drive improvements.
Support operational support needs, including end user documentation, communications, and trouble-shooting user issues.
Build models, and assess shareholder needs and goals.
Make recommendations as appropriate for process improvements based on analysis of information and follow up to ensure successful execution of recommendation.
Participate in knowledge transfer and mentorship of coworkers.
Perform other related duties as necessary.