Business Analyst II - Telcom & Fiber Services

Grant PUD•Ephrata, WA

7d•Hybrid

About The Position

Business Analyst II performs journey-level analytical, reporting, and process improvement work in support of assigned departments, programs, or initiatives across Grant PUD. This position is responsible for independently conducting moderately complex analysis, developing meaningful insights, and supporting decision-making related to operational performance, financial planning, asset management, compliance, and strategic initiatives. The incumbent works with limited supervision, applies established analytical frameworks and methodologies, and collaborates with cross-functional stakeholders to translate business needs into actionable analysis and recommendations. While this role does not have formal supervisory responsibility, it may provide functional guidance to Business Analyst I staff or temporary resources and serves as a key contributor on departmental or cross-functional teams. Success in this role requires strong analytical judgment, the ability to manage work independently within defined objectives, and effective communication with stakeholders at multiple organizational levels.

Requirements

Bachelor’s degree or 2 additional years in lieu of degree
4 years of experience, analytical, data management, reporting and specific business-related experience
Solid understanding of business analysis principles, analytical techniques, and reporting practices.
Strong analytical, problem-solving, and critical-thinking skills.
Ability to independently manage multiple assignments and meet deadlines.
Effective written and verbal communication skills, including the ability to present analytical findings to diverse audiences.
Proficiency in Microsoft Office products (Excel, Word, PowerPoint), SharePoint, and reporting or visualization tools.
Ability to collaborate effectively with cross-functional teams and build productive working relationships.
Demonstrated professionalism, integrity, and respect for confidentiality

Nice To Haves

Experience in a public utility, government, or regulated industry environment.
Experience supporting asset management, capital planning, budgeting, compliance, or operational performance initiatives.
Experience working with enterprise systems such as CMMS, financial systems, or data visualization tools.
Relevant professional coursework or certification (e.g., business analysis, project management, data analytics).

Responsibilities

Perform moderately complex business, financial, operational, or data analysis to support departmental objectives, planning activities, and decision-making.
Independently collect, validate, analyze, and interpret data from multiple sources; identify trends, risks, and opportunities.
Develop and maintain reports, dashboards, performance metrics, and analytical models using established tools and methodologies.
Translate business requirements into analytical work products, documentation, and recommendations.
Support project planning and execution by performing options analysis, impact assessments, and scenario evaluations within defined scope.
Collaborate with stakeholders across Operations, Engineering, Finance, Asset Management, IT, and other business units to ensure alignment of analysis with business needs.
Prepare clear, data-driven reports, presentations, and summaries for management and stakeholder review.
Document and analyze business processes, workflows, and procedures; recommend improvements to enhance efficiency, quality, or compliance.
Support departmental budgeting, forecasting, and financial tracking activities; analyze variances and explain drivers.
Monitor progress against plans, schedules, or performance targets; identify issues and recommend corrective actions.
Participate in meetings with internal stakeholders; facilitate discussions related to requirements gathering, analysis findings, or process improvements as appropriate.
Provide functional guidance or mentoring to Business Analyst I staff, interns, or temporary resources as assigned.
Coordinate with vendors, consultants, or contractors on data collection, reporting, or analysis tasks within defined parameters.
Ensure analytical work aligns with Grant PUD policies, governance standards, regulatory requirements, and industry best practices.
Identify inefficiencies, risks, or data quality issues and proactively recommend solutions supported by analysis.
Demonstrated commitment to Grant PUD’s mission, vision, values, and strategic plan the Code of Excellence. The incumbent should be familiar with these organizational priorities and behave in a way that aligns with these expectations.
Understand and adhere to compliance requirements for this position that may include laws, regulations, security guidelines, Grant PUD policies & procedures.
Manages Telecom & Fiber Services operating and capital budget tracking, invoice processing, expenditure monitoring, team schedule, and financial documentation.
Maintains capital project funding records, budget allocations, and financial tracking tools for Telecom & Fiber Services initiatives.
Supports development and maintenance of the Telecom & Fiber Services wholesale business plan and associated financial information.
Produces and maintains Balanced Scorecard metrics, performance measures, and executive reporting for the business unit.
Coordinates annual business planning, budget development, and departmental reporting activities.
Serves as the primary point of contact for business unit information requests, reporting schedules, and documentation management.
Maintains departmental business records, planning documents, performance data, and reporting archives.
Prepares management, executive, and Board materials related to Telecom & Fiber Services business performance and financial activities.
Monitors telecommunications industry developments, market trends, and business opportunities relevant to Telecom & Fiber Services operations.