Business Analyst II

Old National Bank•Chicago, IL

About The Position

Old National Bank, a regional powerhouse with over $70 billion in total assets since 1834, is deeply rooted in its communities and committed to client success and social responsibility. We are seeking motivated individuals to join our team, offering competitive compensation, a comprehensive benefits package including medical, dental, vision, 401K, and continuing education, as well as opportunities through Impact Network Groups. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Requirements

5+ years in technical BA, solution analysis, and/or technical delivery
Experience supporting complex initiatives within regulated industries, with preference for financial services domains such as wealth management, banking, brokerage, trust, RIA, or advisory platforms
2+ years’ experience with Jira and Confluence
Experience with API analysis, application architecture, data analysis, and integrations supporting digital (web and mobile) platforms.
Demonstrated experience producing BA delivery artifacts (requirements, epics, user stories, acceptance criteria, and test scripts) for technical implementations involving APIs, integrations, data flows, and digital channel enhancements.
Strong communication skills with ability to translate technical concepts.
Bachelor’s degree in Computer Information Systems, Computer Science, Engineering, or equivalent experience.

Nice To Haves

Experience with administration/configuration of branch technologies (Aperio, Connected Teller, Fiserv) and Digital Banking platforms (Candescent, Bottomline, Terrafina)
Experience supporting digital platforms such as web and mobile applications, online portals, or client-facing SaaS solutions.
Familiarity with accessibility, usability, and performance considerations for digital channels.
Demonstrated ability to use approved AI tools as part of daily work practices to improve speed and quality of analysis and documentation, with strong validation and accountability.

Responsibilities

Lead requirements definition, solution design, and technical analysis for projects and minor enhancements within the IT Digital Banking and Community Deposits team.
Translate complex business needs into scalable, secure, and compliant technology solutions.
Support digital platforms and client-facing experiences, including web and mobile applications, UX/UI-informed enhancements, and digital service integrations.
Partner on back-office and platform modernization work.
Collaborate with product, data, and engineering teams to translate user needs, design standards, and digital workflows into clear, technical requirements.
Work closely with enterprise solution architects, developers, data teams, vendors, and business partners to define and capture technical requirements for vendor application configuration, APIs, data flows, system integrations, and end-to-end solutions.
Document existing business needs, analyze current-state technology, and design future-state solutions aligned with Digital Banking business strategy, regulatory requirements, and client experience objectives.
Serve as the end-to-end technical integrator for complex, cross-team initiatives, owning solution coherence across platforms, surfacing dependencies and risks, and ensuring alignment between business intent, architecture, and delivery execution.
Actively leverage approved AI tools as part of daily work practices to improve efficiency, quality, and speed of analysis, documentation, and solution design, applying sound judgment and human oversight.
Coordinate technical sequencing, cross-team dependencies, and decision points for complex, multi-team initiatives.
Lead and design end-to-end business systems and project deliverables for Wealth Management initiatives.
Elicit, analyze, and document business and technical requirements, including epics, features, user stories, acceptance criteria, non-functional requirements, and implementation requirements.
Partner with business owners and product managers to translate user journeys, wireframes, design system standards, and usability considerations into technical requirements for digital channels.
Ensure digital solutions meet usability, accessibility, performance, and security expectations across web and mobile platforms.
Produce high-quality technical specifications and supporting documentation, including user stories, file transfers, interface/API requirements, data models, workflow definitions, and dependency management.
Develop, document, and maintain test artifacts, including test scripts and validation scenarios.
Partner with solution architects and engineering teams to define solution approaches, integration patterns, system interactions, and design tradeoffs.
Facilitate working sessions to drive decisions, resolve ambiguity, and progress delivery.
Manage multiple initiatives concurrently with transparent communication to leadership.
Analyze and document data flows across systems, including source-to-target mappings and transformation logic.
Analyze and document data and integration patterns that support digital experiences.
Produce current-state and future-state diagrams for high-level architecture, data flows, and integrations.
Partner with data and platform teams to define data requirements for operations, reporting, and analytics.
Research and resolve production issues by identifying root causes across applications, APIs, integrations, and data pipelines.
Lead process and solution improvements to increase reliability, efficiency, and user experience.
Serve as technical liaison between business, vendor, and technical teams.
Provide clear project and solution status updates including risks and dependencies.
Drive alignment on scope, priorities, and key tradeoffs.
Partner with product and delivery leads to manage requirements changes and clarify impacts.
Mentor junior analysts on technical analysis, solution design, and documentation standards.