[Interim] Business Analyst – IAM Transformation (BeSEE Region)

Riverflex

4d•Remote

About The Position

Our client, a major European retailer undergoing a large-scale Identity & Access Management (IAM) transformation, is strengthening identity governance, modernising authentication and authorisation mechanisms, and building scalable identity processes across the enterprise. Within this programme, regional enablement teams drive alignment between local operations and global platform teams - ensuring structured planning, readiness, and delivery across all IAM workstreams. You join as the dedicated Business Analyst for the Belgium & South-East Europe (BeSEE) regional enablement team. You own the structuring, documentation, and planning preparation for this region's IAM transformation activities - translating programme milestones into actionable breakdowns and ensuring regional inputs are collected, consolidated, and aligned with the broader programme roadmap. This is an analysis and structuring role, not a delivery execution position. About Riverflex Riverflex was founded in Amsterdam and London in 2018, eventually growing into a global team of consultants united by a mission to help courageous leaders drive transformative change. Today, we offer an integrated service through three service pillars: strategy and transformation consulting that Creates Change, talent services that Build Teams, and business-accelerating products that Augment Intelligence. For more information, visit www.riverflex.com .

Requirements

Bachelor's or Master's degree in Business Administration, Information Technology, or a related field.
3–5 years of experience as a Business Analyst in IT programmes or enterprise transformation initiatives.
Proven experience working in complex, multi-stakeholder IT environments.
Hands-on experience with Jira or equivalent planning tools.
Strong analytical and structuring skills - you translate high-level milestones into detailed, actionable activity breakdowns.
Confident stakeholder communication skills across regional and global teams.
Fluent in English (written and spoken).
Based in the UAE with the ability to work remotely and align with European time zones.

Nice To Haves

Experience in Identity & Access Management programmes or cybersecurity-adjacent domains.
Experience working within Agile delivery frameworks or PI planning environments.
Experience supporting organisational change management activities.

Responsibilities

Milestone Activity Breakdown & Planning Translate programme roadmap milestones into structured activity breakdowns for the BeSEE region, covering technology, process, communication, and target operating model dimensions.
Structure activities using standardised programme templates and translate them into Jira planning structures (Features, Epics, Stories) to support team planning cycles such as PI planning.
Maintain alignment between the programme roadmap and Jira planning structures for BeSEE deliverables.
Input Collection & Stakeholder Alignment Coordinate the collection of inputs from the BeSEE regional enablement team, global enterprise platform teams, HR platform teams, and IAM platform teams.
Consolidate received inputs into clear milestone activity breakdowns, including responsibility assignment and due dates.
Process Documentation & Change Support Support documentation of current-state (IST) and future-state (SOLL) processes using standardised templates.
Contribute to IST vs SOLL delta analyses across BeSEE IAM workstreams.
Support the preparation of documentation used in Organisational Change Management (OCM) activities for the region.
Communication Assist in preparing structured communication materials related to the BeSEE IAM transformation activities.
Support communication initiatives driven by the regional enablement team and the central Transformation Management Office.