Business Analyst I

KRC Corporation•Bismarck, ND

3d•Onsite

About The Position

At Knife River, we take care of our team because we know it’s our people who make us successful. We are one of the 10 largest construction materials producers/contractors in the Country, and we are a PEOPLE-first company. Our team members are the key to our success, and we are committed to giving them the tools, training, and time to do their jobs productively and safely each day. Our goal is to build strong teams that, in turn, build strong communities. We are also a publicly traded company on the NYSE with the ticker symbol KNF and part of the S&P MidCap 400 index. An IT Business Analyst provides problem-solving skills and is responsible for assisting with the project management, implementation, and maintenance of Line of Business applications and/or the JD Edwards ERP system. The primary Line of Business applications include Command Series, JWS, Fuel Master, and HCSS, while JD Edwards is utilized as the primary ERP system. The IT Business Analyst works closely with internal customers and the IT team to formulate solutions that meet internal customer needs.

Requirements

Requires knowledge of business systems and processes at a level normally acquired through completion of a Bachelor’s degree in business, computer science, management information systems or related field.
Two to four years of experience in software package configuration, installation, integration and maintenance.
Good interpersonal and communications skills
Excellent verbal and written communication skills.
Demonstrated ability to perform multiple tasks and conform to timelines for successful application implementation.
Ability to identify problems, in a timely manner, for systems utilized by a diverse customer/user base.
Ability to establish and maintain effective working relationship with internal and external customers.
Understanding of and ability to maintain confidentiality of all company information.

Nice To Haves

Experience configuring and supporting Windows operating systems.
Knowledgeable of relational databases such as Oracle or SQL Server a plus.
Knowledge of software package deployment in a Citrix environment.
Knowledge of mobile applications deployed on tablets and smart phones.

Responsibilities

Assist in implementations of corporate point of sale software including: HCSS, Command Alkon, and JWS.
Assist in implementations of various “point solution” software packages such as Fuel Master and other systems selected to support the KRC operating companies.
Assist in implementations of JDE system enhancements or process changes.
Maintain aforementioned software with proper patches, version upgrades and modules following corporate policies and procedures.
Provide specialized application and technical support to Line of Business and/or JDE users.
Ensure all modifications and or corrective software has been fully tested and documented following corporate policies and procedures.
Produce and maintain documentation on all systems.
Participates in efforts to collect, analyze and continually improve processes.
Responsible for identification and integration of data security measures.
Travel to subsidiary companies for application implementations and support will be required.
Available to assist with scheduled on-call support and technical emergencies as required
Perform other duties as assigned.