BlueCard Business Analyst I
About The Position
This role provides general production support, including monitoring daily production performance and inventory levels, conducting data and trend analysis, triaging production issues, and recommending solutions. The position also involves creating and updating operational workflows, processing Access Management requests, assisting with audits, and supporting production activities. Additionally, the role will assist with production changes, fixes, and small project implementations, including supporting testing activities by writing test scenarios and cases, generating test data, executing tests, and reviewing results. For medium and large projects, the Business Analyst will develop training materials, conduct training, and assist with testing.
Requirements
- Bachelor's degree and one year related work experience; or an equivalent combination of education and related work experience.
- Effective analytical skills
- Effective verbal and written communication skills
- Experience in developing reference and training documentation.
- Basic working knowledge of Microsoft Office applications including but not limited to Word, PowerPoint, Excel, and Outlook/Email
Responsibilities
- Monitor daily production performance and inventory levels as assigned.
- Conduct data and trend analysis to identify areas of improvements.
- Triage daily production issues. Recommend and implement interim workarounds.
- Recommend solutions and/or corrective actions for issues that are brought to the attention of the unit.
- Create and update operational workflows and documentation.
- Process Access Management requests.
- Assist with audits.
- Support production activities as assigned.
- Support testing activities to include writing requirements-based test scenarios and test cases, generate test data, execute test cases and review results for approval to production.
- Develop training material and conduct training and presentations.
- Assist with testing and testing activities.
- Performs all other miscellaneous responsibilities and duties as assigned or directed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
