Business Analyst (Healthcare)

BigRio • Boston, MA

3d • Remote

About The Position

BigR.io is a technology consulting firm empowering data to drive innovation and advanced analytics. We specialize in cutting-edge Big Data, Machine Learning, and Custom Software strategy, analysis, architecture, and implementation solutions. We are an elite group with MIT roots, shining when tasked with complex missions. Whether it's assembling mounds of data from a variety of sources, surfacing intelligence with Deep Learning, or building high-volume, highly-available systems, we consistently deliver. We are seeking a skilled Business Analyst with experience in healthcare operations, particularly in the implementation and utilization of the QGenda application. The ideal candidate will possess a strong background in healthcare operations, data analysis, and stakeholder management.

Requirements

• Bachelor's Degree in Business, Healthcare Management, or related field preferred.
• 5+ years of experience in business analysis, preferably in a healthcare setting.
• Strong operational knowledge of healthcare systems and processes.
• Experience with data visualization tools such as Tableau, Power BI, or similar.
• Proven ability to perform ad-hoc analyses and present findings to management.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

Nice To Haves

• Experience with contact center operations and applications.
• Familiarity with the Epic EHR system in a hospital setting.

Responsibilities

• Collaborate with stakeholders to understand business objectives and requirements related to healthcare operations.
• Lead the implementation and optimization of the QGenda application, ensuring alignment with organizational goals and user needs.
• Utilize data visualization tools such as Tableau and Power BI to analyze and present operational data effectively.
• Perform ad-hoc analyses to provide insights and recommendations to management for improving operational efficiency and effectiveness.
• Serve as a subject matter expert on QGenda functionality and its integration with existing systems.
• Support ongoing system maintenance, troubleshooting, and user training as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level