Business Analyst, Global Logistics Exports

Amazon • Bellevue, WA

9d

About The Position

The Global Logistics Exports organization enables customers across the world to
access international selection that is sold in other countries. To do so, we
manage the global cross-border supply chain, operating the largest Amazon
cross-country network spanning +1k lanes and 200 countries. . By incorporating
various programs and businesses into our supply chains, we spin the flywheel to
reduce costs and improve delivery speeds for all our clients.

We are looking for a Business Analyst to join our growing organization. In this
role, you will lead the development and optimization of Business Intelligence
metrics that drive decision-making across our operations. You will partner with
Tech, Operations, and Business teams to define key performance indicators,
develop data pipelines, create QuickSuite dashboards, and translate complex data
into actionable insights that inform product strategy and operational
excellence.

The ideal candidate thrives in ambiguous environments, has strong analytical and
technical skills, and can communicate effectively with both technical and
non-technical stakeholders. You will be responsible for monitoring business
performance, identifying risks and opportunities, and delivering diagnostic
analytics that influence multiple teams' strategic decisions.

Your day starts by monitoring cross-border supply chain dashboards, identifying
performance anomalies across our global network. You'll spend time writing SQL
queries in Redshift to investigate root causes, then meet with Product Managers
to discuss findings. Afternoons often involve building new QuickSuite
visualizations or presenting diagnostic analytics to operations partners. You'll
collaborate with Data Engineers to improve data pipelines and document your
analytical methodologies for the team.

Join a growing analytics team supporting Amazon's largest cross-border logistics
network. We work at the intersection of technology, operations, and strategy,
partnering with teams across the globe. Our team values curiosity, data-driven
decision-making, and clear communication. You'll have the opportunity to
influence product strategy and operational excellence while working with diverse
stakeholders from engineers to senior leadership.

Requirements

• 3+ years of business or financial analysis experience
• Bachelor's degree or equivalent
• Experience defining requirements and using data and metrics to draw business insights
• Experience making business recommendations and influencing stakeholders
• Experience with data visualization using Tableau, Quicksight, or similar tools
• Experience writing SQL queries to extract and analyze data
• 5+ years of experience with Excel including pivot tables and advanced functions

Nice To Haves

• Experience writing and optimizing SQL queries with large-scale, complex datasets
• Experience gathering business requirements, using industry standard business intelligence tool(s) to extract data, formulate metrics and build reports
• Experience in Redshift, or experience in any Bigdata architecture
• Experience in program management, logistics, operations, supply chain, transportation, or a related field
• Master's degree in an analytics field

Responsibilities

• Partner with Product Managers, engineers, and operations teams to define, track, and analyze key performance metrics for cross-border supply chain products
• Conduct root cause analysis on business performance issues and provide data-driven recommendations to leadership
• Develop and maintain QuickSuite dashboards that provide visibility into product performance, operational efficiency, and customer experience
• Write complex SQL queries in Redshift to extract and analyze large datasets, identifying trends and opportunities for improvement
• Translate analytical findings into clear, actionable insights for technical teams, operations partners, and senior leadership
• Monitor business metrics proactively, flagging risks before they impact customers
• Collaborate with Business Intelligence Engineers and Data Engineers to improve data infrastructure

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level