Business Analyst Expert
About The Position
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. Job Summary Leads analysis and reports, utilizing expertise to recommend improvements. Manages and executes larger projects - regional and/or cross-regional
Requirements
- 10+ years experience in related field preferred
- Bachelor's degree required
Nice To Haves
- Green belt preferred
Responsibilities
- Determines and applies appropriate methodologies and tools for analyzing a range of complex, functional and/or cross-functional issues (often complex or with a high level of ambiguity)
- Provides recommendations that consider the needs of cross functional teams
- Identifies process gaps and issues and recommends areas for improvement
- Assesses impact of manual workarounds
- Determines and utilizes appropriate methodology including Lean Six Sigma where appropriate
- Facilitates discussions and drives resolution where disagreement exists, escalating where necessary
- Creates, manages, and leads larger project plans and resources, executing them using appropriate tools and techniques
- Drives alignment with stakeholders from problem identification through implementation and post-implementation monitoring
- Communicates team progress
- Creates scope, project charter and stakeholder analysis
- Applies appropriate project management skills and best practices including Lean Six Sigma
- Identifies and manages risks and issues, recommending suitable mitigation plans
- Analyzes pre and post implementation results and proposes recommendations for improvement
- Manages process and procedural documentation
- Completes post deployment analysis, monitoring and control, providing recommendations for improvement
- Assesses post project benefits and success
- Leads status reporting, highlighting risks, issues and concerns
- Makes recommendations for improvement based on report results
- Creates and publishes more complex dashboards
- Champions changes to enable customer benefits
- Assesses priority based on fit to agreed organizational criteria
- Supports in driving consistency and alignment across different functional teams
- Recommends alternative solutions, escalating where disagreements persist
- Leads and facilitates cross functional discussions to drive issues, challenges and prioritization efforts
- Manages low/medium degrees of conflict, escalating where necessary
- Obtains, creates and documents business requirements engaging multiple stakeholders
- Creates BRD (business requirements document), managing cross-functional and cross-regional reviews
- Works with the BSA's and Dev. team on solution design and development
- Assesses solutions from multiple angles, recommending alternatives where appropriate
- Reviews functional design, working closely with BSAs and DEV teams to ensure solution meets requirements
- Partners with stakeholders to analyze, define and document business processes within and across functional areas
- Utilizes Lean Six Sigma methodology; may design or improve business processes
- Facilitates workshops to drive agreement where appropriate
- Manages stakeholder expectations within and/or across functions
- May work with governance boards or steering committees
- Identifies and proactively includes correct stakeholders and communications effectively
- Understands stakeholder needs and builds effective relationships
- Utilizes effective methods of communication with stakeholders, varying approach accordingly
- May lead user acceptance testing
- May be responsible for ensuring User Acceptance Testing is fully planned and executed
- Develops and assigns test cases
- Identifies testing resources
- Assesses testing progress
Benefits
- Employee Assistance Program
- health insurance
- life insurance
- disability insurance
- voluntary plans
- Retirement plan
- Paid Time Off (PTO)
- Paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Senior
