Business Analyst - Digital Health (Acute Care and Monitoring)
About The Position
Medtronic's Acute Care & Monitoring (ACM) business works together with the global healthcare community to solve clinically meaningful problems, with technologies and solutions for remote patient monitoring, blood oxygen management, respiratory compromise, and perioperative complications. Our vision is to empower patient safety - anytime, anywhere. In the role as Business Analyst, you will work with the Digital Health Product Owner and Product Design team to advance existing technology or introduce new technology and therapies. You will work with key stakeholders to understand needs, and define and deliver prioritized features in the feature backlog. Additionally, you will be responsible for building tight collaboration and a culture of trust within the Digital Health organization. The Business Analyst will also collaborate closely with the Product Owner for management and synthesis of needs to features for delivery in a release.
Requirements
- Bachelor's Degree plus 2+ years experience in systems, digital, or software development.
Nice To Haves
- 5+ years experience in systems, digital or software development with proven track record.
- Experience in the medical device industry or other regulated product industry
- Knowledge of the Agile methodology.
- Experience in 5+ major product or portfolio releases.
- Ability to quickly understand complex system behaviors, engineering problems, technical and architectural constraints.
- Excellent verbal and written and communication skills with an aptitude for convincing others, both internally and externally, of the value of their ideas.
- For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Responsibilities
- Accountable for intake of needs from the Product Owner and closely connecting with the Product Owner and Marketing to understand the value and problem to solve.
- Responsible for deep engagement with the customer to understand the needs being presented and subsequently, build the desired behavior of the features based on the customer feedback
- Translate large business goals into small, clear tasks and user stories for the Product Design team.
- Connect with the Product Owner and Marketing to ensure agile releases are continually building the right things and building them right.
- Apply a customer-centric mindset along with design thinking tools to deliver solutions that are desirable, viable, feasible and sustainable.
- Understand from the Product Owner the themes prioritized, vision, product roadmap and definition of quantified value
- Identify the problem to be solved. Identifying problems that customers want to be solved is the first element of design thinking.
- Responsible for managing the technical backlog and working ahead to have detailed requirements defined and groomed with the team.
- Collaborate with the architects to define technical and design discovery required for a feature
- Gather detailed functional and non-functional specifications through workshops, interviews, and data analysis.
- Analyze current business workflows, system interfaces, and operational gaps to recommend solutions.
- Write clear user stories, acceptance criteria, and process flow diagrams for the development team.
- Intake input/feedback/insights from customers, stakeholders, and the scrum team and understand the needs around the voices to evaluate value accordingly and make an informed decision
- Collaborate with Product Owner to ensure solutions are understood and aligned to features that need to be developed
- Collaborate with UI/UX Designer to ensure design meets customer needs
- Help Digital Health portfolio innovate digital solutions in the medical and home care space by engaging Systems thinking.
- Organizational collaborator on Digital Health enabled initiatives to leverage cross disciplinary and globally distributed teams to craft high-quality products and services that customers love and drive preference
- Collaborate with other leaders to ensure successful development, release, and launch of world-class product (portfolio/program)
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
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What This Job Offers
Job Type
Full-time
Career Level
Principal
