Business Analyst – Data Integrity Program

Administrative Office of the Courts•Olympia, WA

6d•Hybrid

About The Position

Join Our Team as a Business Analyst – Data Integrity Program! Are you passionate about data quality and problem-solving? Do you thrive in a collaborative environment where your work directly impacts the integrity of critical court data? If so, the Administrative Office of the Courts (AOC) wants YOU! As our next Business Analyst for the Data Integrity Program, you’ll play a key role in ensuring the accuracy and reliability of court data across Washington State. This is more than just a job—it’s an opportunity to make a difference in the justice system through technology and innovation. In this role, you will analyze and resolve data quality issues that impact court operations, work closely with technology teams to design solutions that improve data integrity, and document best practices to maintain high-quality data standards. Your work will drive meaningful change and support the AOC’s mission to deliver accurate and reliable information to the courts and the communities they serve. You’ll love this position if you enjoy working on impactful projects, collaborating with a forward-thinking team, and growing professionally in a dynamic environment. We’re looking for someone with strong analytical and problem-solving skills, experience in data quality or business analysis, excellent communication abilities, and a passion for accuracy and continuous improvement.

Requirements

Eight (8) years of information technology experience, which includes three (3) years of direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.
OR Associate degree in computer science, information systems or related technical/business discipline and six (6) years of information technology experience including direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.
OR Bachelor's degree in computer science, information systems or related technical/business discipline and four (4) years of information technology experience including direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.
OR Master's degree in computer science, information systems or related technical/business discipline with one (1) year of direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.
Relative IT Experience includes systems and software requirements development and management, software or systems development following the software development lifecycle and project management practices.

Nice To Haves

Understanding of the Washington State judicial system, including the jurisdictional limits and responsibilities of each level of court, and the roles and responsibilities of judicial staff and related justice partners.
Experience with Washington’s Courts of Limited Jurisdiction and/or Superior Courts.
Experience with operating Washington Court’s case management systems (JIS/DISCIS, SCOMIS, Odyssey) a plus.
Proficient in writing queries and querying data.
Proficient in preparing accurate written documentation related to business processes and court business operations, issue resolution, and other written communication.
The ability to articulately deliver information and solutions related to business processes and court business operations in person, phone, or online meeting.
Demonstrated ability in and aptitude for planning, requirements elicitation and managing requirements for complex solutions.
Ability to plan and organize assignments to create timely, accurate work products.
Ability to work efficiently, remain focused, and handle interruptions effectively.
Expertise in, and aptitude for, presentation, interpersonal, written and oral communication when communication with business and technical audiences.
Strong written and communication skills.
Proficient in utilizing Microsoft 365 products, including Teams, Outlook, Word, OneNote, PowerPoint, and others, with expertise appropriate to the responsibilities of the role.
Consistent demonstration of AOC Values - Integrity, Teamwork, Customer Service, Honesty, Communication, Respect, Accountability and Trust.

Responsibilities

Analyze and interpret data for quality assurance and reporting, identifying patterns and trends.
Query and evaluate databases, performing in-depth research on complex applications and systems.
Collaborate with stakeholders to understand business needs, processes, and expectations for data quality standards.
Translate business requirements into user stories, use cases, acceptance criteria, and maintain documentation.
Act as a liaison between business and technical teams to ensure requirements are clearly defined and implemented.
Review test results to confirm acceptance criteria and recommend enhancements to court business processes.
Develop and maintain requirements traceability matrices for effective requirement management and reuse.
Prioritize tasks, manage time effectively, and deliver high-quality work within deadlines.