Business Analyst – Care Coordination / Rural Health

S2Tech•Raleigh, NC

8h•Hybrid

About The Position

We are seeking a Business Analyst with experience in healthcare operations and care coordination to support Rural Health Transformation initiatives. This role will focus on translating program requirements into actionable workflows, supporting provider adoption, and ensuring alignment between policy, operations, and technology.

Requirements

5+ years of experience as a Business Analyst in healthcare, Medicaid, or public sector programs
Experience with care coordination, case management, or provider operations
Strong skills in process mapping and workflow design
Experience working with cross-functional teams (business, technical, and operational)
Excellent communication and documentation skills

Nice To Haves

Experience with HIE, interoperability, or referral platforms (e.g., Unite Us)
Familiarity with value-based care or APM models
Experience in rural health or community-based service delivery

Responsibilities

Elicit and document business requirements for care coordination and rural health initiatives
Support development of workflows for provider engagement, referral management, and service delivery
Analyze current-state vs. future-state processes for rural providers and community organizations
Assist in defining operational models for hubs, networks, and care coordination structures
Collaborate with technology teams to support system and data integration requirements
Support stakeholder workshops and requirements validation sessions
Develop process documentation, user stories, and functional specifications
Assist in readiness assessments and provider onboarding efforts