Business Analyst - Card Processing

Q2 Software•Austin, TX

1d•Hybrid

About The Position

As an early pioneer in Banking as a Service, Q2 is the platform behind some of the biggest names in fintech banking today. Over the years, we’ve worked with amazing clients like Square, Credit Karma, Betterment, Acorns, and many others to launch next-generation financial services that are redefining banking for millions of everyday Americans nationwide. As we scale our platform into the tens of millions of users, we’re looking to bring on a Business Analyst – Card Processing to manage the product lifecycle for some of our key products and help us define the BaaS ecosystem of the future. As a Business Analyst – Card Processing on our Banking as a Service team, you will be responsible for defining, organizing and executing on a product delivery pipeline for your focus area, Card Processing. Your work will focus primarily on the product functionality we build alongside our 3rd party partners – you’ll be uncovering client and bank needs, accurately scoping effort, creating robust documentation, developing product delivery goals, and actively contributing to the product roadmap for your functional area. Think of yourself as the glue that ties together Q2’s Banking as a Service platform: working with all the different parts of our group to help us launch new products and evolve our existing ones so our clients can continue defining the cutting edge of banking.

Requirements

Typically requires a Bachelor’s degree in (relevant degree) and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience.
Well versed in process management, demonstrated ability to manage complex rollouts with multiple stakeholders – has launched products at scale.
Strong teamwork, organization, and problem resolution skills.
Excellent verbal, written, presentation, and interpersonal skills.
Self-starter with proven ability to deliver results with minimal assistance is a must.
Experience contributing in an Agile development environment.
This position requires fluent written and oral communication in English.
Applicants must be authorized to work for any employer in the U.S.
We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

Experience partnering with and understanding technology development.
Experience contributing in an Agile development environment.

Responsibilities

Define, organize and execute on a product delivery pipeline for Card Processing.
Focus primarily on product functionality built alongside 3rd party partners.
Uncover client and bank needs.
Accurately scope effort.
Create robust documentation.
Develop product delivery goals.
Actively contribute to the product roadmap for the functional area.
Work with Product leadership to develop and effectively prioritize the product backlog.
Partner with clients, development, operations, external partners, and cross-functional leaders to identify, build and measure features and functionality that meet business goals.
Manage the product implementation side of key third party relationships for card processing, fraud management, and other critical features.
Define product functionality and write detailed User Stories/Epics with empathy for the end user.
Provide scope for a release and define release timing and strategy.
Work with the team to define each sprint plan, review completed work, and accept/reject results.
Apply Agile methods and processes to promote a disciplined software development process that encourages frequent inspection and adaptation of ongoing work product.
Create product documentation for developers, clients, and banks to ensure alignment, expedite product development, and grow our knowledge base and API.
Articulate product vision and user stories in a manner clearly understandable to development teams and clients.