Business Analyst C - Advanced Hybrid Tallahassee, FL

Novalink Solutions LLC•Tallahassee, FL

1d•Hybrid

About The Position

This role requires the candidate to apply common knowledge, skills, and abilities in several key areas including communication, customer service, decision making, flexibility, interpersonal skills, leadership, problem-solving, and team building. The candidate will need to clearly convey information both verbally and in writing, listen effectively, work well with clients and customers to satisfy needs or resolve problems, and make sound, informed decisions. Adaptability to change, new processes, and constructive criticism is essential, as is the ability to maintain effective working relationships. The role also involves motivating and guiding others towards common goals, adapting leadership styles, and using sound judgment to identify, evaluate, and recommend actions for problem-solving.

Requirements

Communication: Ability to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e., project team meetings, management presentations, etc.).
Communication: Must have the ability to effectively listen and process information provided by others.
Customer Service: Works well with clients and customers (i.e., business office, public, or other agencies).
Customer Service: Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem.
Decision Making: Makes sound, well-informed, and objective decisions.
Flexibility: Open to change, new processes (or process improvement), and new information.
Flexibility: Has the ability to adapt in response to new information, changing conditions, or unexpected obstacles.
Flexibility: Ability to receive and give constructive criticism and maintain effective work relationships with others.
Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others.
Leadership: Motivates, encourages, and challenges others.
Leadership: Adapt leadership styles in a variety of situations.
Problem Solving: Ability to identify, evaluate, and use sound judgement to generate and evaluate alternative actions, and make recommendations as accordingly.
Team Building: Encourages, inspires, and guides others toward accomplishing the common goal.

Responsibilities

Clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e., project team meetings, management presentations, etc.).
Effectively listen and process information provided by others.
Work well with clients and customers (i.e., business office, public, or other agencies).
Assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem.
Make sound, well-informed, and objective decisions.
Be open to change, new processes (or process improvement), and new information.
Adapt in response to new information, changing conditions, or unexpected obstacles.
Receive and give constructive criticism and maintain effective work relationships with others.
Show friendliness, courtesy, understanding, and politeness to others.
Motivate, encourage, and challenge others.
Adapt leadership styles in a variety of situations.
Identify, evaluate, and use sound judgment to generate and evaluate alternative actions, and make recommendations as accordingly.
Encourage, inspire, and guide others toward accomplishing the common goal.