Business Analyst (Automation / AI)

Experian

13h•Remote

About The Position

Experian is seeking an Automation / AI Business Analyst to identify opportunities for process improvement using automation and AI solutions. This role involves partnering with Product, Operations, and Technology teams to understand needs, document requirements, and support the delivery of practical solutions. It's an excellent opportunity for individuals with strong analytical skills, an interest in AI, and a collaborative approach to make a significant impact.

Requirements

Bachelor's degree or equivalent practical experience
2–4 years of experience in a Business Analyst or similar role
Exposure to automation, workflow improvement, or AI-related projects
Experience with technical concepts such as APIs, data structures, and system integrations
Familiarity with AI or automation tools (such as conversational AI, intelligent agents, or low-code platforms)
Strong communication, problem-solving, and collaboration skills, with experience working with Agile teams

Responsibilities

Work with teams to understand current processes and identify opportunities for automation and AI improvements
Help define and evaluate use cases for automation and AI, ensuring they align with business goals
Translate business needs into clear and simple requirements, including workflows and data needs
Create and maintain documentation such as process maps, use cases, and data flows
Collaborate with product and engineering teams to support design, testing, and rollout of solutions
Support tracking of automation initiatives and follow established governance and best practices