Business Analyst – Automation & AI Enablement

ClearStar, Inc.

1d • $90,000 - $120,000

About The Position

This role brings core business analysis skills — process mapping, requirements gathering, data analysis, and stakeholder facilitation — to bear on enterprise-wide operational improvement rather than a single department or initiative. A working awareness of automation and AI-enabled tools is expected so the Analyst can recognize when they may be relevant, but the role’s focus is broader operational excellence, not automation or AI specialization.

Requirements

• 3–5 years of experience in business analysis, process improvement, or operations excellence
• Demonstrated experience with process mapping, business requirements gathering, and data analysis
• Strong analytical skills with proficiency in Excel and comfort working with reporting or business intelligence tools
• Excellent written and verbal communication skills, including experience presenting findings to stakeholders across departments
• Ability to work cross-functionally across multiple departments and business units, and to work independently with minimal supervision
• Bachelor’s degree in Business, Operations, or a related field, or equivalent experience

Nice To Haves

• Experience with process improvement methodologies such as Lean or Six Sigma
• Experience supporting organizational change management
• General awareness of automation or AI-enabled tools and their potential impact on operations; hands-on experience is a plus but not required
• Background screening, HR technology, or B2B SaaS industry experience

Responsibilities

• Partner with business units across the enterprise to document current-state processes and identify opportunities for improvement and standardization
• Gather, document, and validate business requirements for cross-functional process improvement initiatives
• Analyze operational data to identify trends, root causes, and opportunities for standardization across departments
• Support prioritization of the enterprise process improvement pipeline in partnership with leadership
• Develop and maintain enterprise-wide process excellence standards, frameworks, playbooks, and documentation
• Ensure process documentation is current, clear, and actively used across business units
• Serve as a liaison between operations, business units, and other functional teams on enterprise process excellence initiatives
• Facilitate workshops and stakeholder interviews across business units to surface pain points and improvement opportunities
• Collaborate with process owners and technology teams to translate improvement opportunities into actionable initiatives
• Support change management and communication planning for enterprise process initiatives
• Track, measure, and report on the outcomes of process excellence initiatives, including efficiency, quality, and cost impact, at an enterprise level
• Provide leadership with enterprise-wide visibility into process performance trends and improvement outcomes
• Maintain a working awareness of automation and AI-enabled tools relevant to process improvement, and flag potential opportunities to the appropriate teams

Benefits

• The pay range for this position is $90,000 – $120,000 annually. Actual compensation will be determined based on experience, qualifications, and other job-related factors.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level