Business Analyst - Applications (Temporary)

City of Vernon•Gaylord, MI

2d•CA$46•Onsite

About The Position

Reporting to the Manager, Enterprise Digital Transformation, this position provides support and performs custom software development/scripting primarily focused on enterprise applications, public-facing online services and smart city projects. The Business Analyst - Applications supports council-lead initiatives in collaboration with city staff to enhance and improve internal systems and business processes. They are also an integral part of the development team and contribute to the ongoing development and success of the Land Management, ERP/HCM, ERMS, Microsoft 365, and other enterprise systems.

Requirements

Diploma in information technology or equivalent.
Minimum five (5) years’ experience in an advanced enterprise environment, including of which two (2) years’ experience with web development technologies.
A combination of related education and experience may be considered.
Maintains the City’s highest standards of confidentiality and trust
Demonstrated analytical knowledge of Microsoft Enterprise infrastructure design
Thorough knowledge of SQL server tools
Practical knowledge and experience with current Windows Server environments, SQL, and corporate mail systems.
Excellent interpersonal and communication skills with a commitment to teamwork and customer service
Ability to obtain and maintain an acceptable criminal record check

Nice To Haves

Web application development
Advanced Microsoft 365 administration
SQL database administration background
Working knowledge of Tempest and Workday
Experience with web application firewall administration
Project management experience

Responsibilities

Administers and customizes existing business applications to support internal staff and improve service delivery to the public including the review, analysis and enhancement of business processes.
Coordinates and performs the implementation of new applications, including configuration, testing, and deployment.
Provides end-user training, documentation, and technical support to ensure the effective adoption and utilization of the implemented applications.
Collaborates with stakeholders and team members to perform ongoing maintenance, security patches, and performance tuning of business applications and systems.
Develops and implements digital application forms and online workflows.
Researches, evaluates, and recommends software applications and solutions that align with the City’s needs and objectives.
Conducts ongoing technical system audits and tracks and reports anomalies of the impacted system(s) ensuring the appropriate security measures are taken.
Works with team members, internal staff, vendors, and contractors to maintain and troubleshoot interactions and integration points between various enterprise systems, databases, and other technologies.
Designs and generates reports and other data visualizations, working closely with staff to understand their reporting requirements and specific needs.
Designs and develops automated scripts for interfaces and notifications.
Writes SQL scripts to perform data extractions, queries and bsic database updates.
Documents all procedures and related technical resolutions promptly and ensures documentation is relevant and current.
Performs other related duties as assigned.
All persons employed by the City of Vernon will be required to assist the City in providing emergency services. Duties assigned during an emergency may differ from regular duties.