Business Analyst-Administrative Technology

Texas Southmost College•Austin, TX

1d•Onsite

About The Position

Assists in the planning, documentation, process documentation and implementation of a wide variety of activities, projects, and programs to meet the diverse needs and interests of the college community, enhance their collegiate experience outside the classroom, and promote a sense of community at Texas Southmost College.

Requirements

Working hours may include evenings, holidays or weekends depending on deadline requirements and special events.

Responsibilities

Develop and deploy administrative dashboards to collect data-backed insights.
Interpret key business data sets.
Deliver insights on potential areas of growth, optimization, and improvements.
Support business intelligence strategies with quantitative analysis.
Work cross-departmentally on data-driven strategies that improve business processes and decision-making.
Manage data requests, analyze results, and present findings to leadership.
Maintain and test various department system software to ensure correct setup.
Manage daily technology processes for the department.
Provide technical support to department team members and resolve issues quickly.
Maintain a working knowledge of all technology used in the department.
Develop identified process improvements, automation, and efficiencies.
Prepare and publish weekly, monthly, and quarterly department reports.
Collaborate with various business functions to ensure project requirements are met.
Support the team as a backup for specialized functions.
Participate in the process for systematic review and evaluation of the Administrative Technology functional area per the model adopted by the College, including the development and monitoring of outcomes and plans of action for improvement based on the assessment of those outcomes and plans.
Attends the workplace regularly, reports to work punctually and follows a work schedule to keep up with the demands of the worksite.
Completes duties and responsibilities in compliance with college standards, policies, and guidelines.
Uses interpersonal skills and makes sound judgments to decide how duties and responsibilities are completed between coworkers, the supervisory chain, faculty, staff, students, and customers.
Supports the values and institutional goals as defined in the College’s Strategic Plan.
Promotes positive morale and teamwork within the department and provides exceptional customer service to students, faculty, and community.
Serves on committees as appropriate and as appointed by supervisor.
Complete all required training and professional development sessions sponsored by Texas Southmost College ( TSC ).
Performs other duties as assigned.