Bus Analysis Advisor

PNC•Portage, WI

1d•$77,000 - $135,200•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Analysis Advisor within PNC's Collections Platform Replacement (CPR) Transformation- Retail organization, you will be based in Pittsburgh, PA, Brecksville, OH, Portage, MI, Birmingham, AL, or Miamisburg, OH. We are seeking a highly organized and collaborative Business Analysis Advisor to support the CPR Transformation Agile Tech development team (“crew”) in delivering high-quality solutions. This role will serve as the central point of coordination between business stakeholders, development, and QAE teams—ensuring a well-managed backlog, clear requirements, and smooth sprint execution. The ideal candidate is detail-oriented, proactive, and comfortable operating in a fast-paced Agile environment, with strong communication and prioritization skills.

Requirements

3+ years of experience in a Product Owner, Business Analyst, or Agile delivery role
Strong experience with JIRA or similar backlog management tools
Solid understanding of Agile/Scrum methodologies and ceremonies
Excellent communication and stakeholder management skills
Ability to prioritize competing demands and manage multiple workstreams
Experience working with cross-functional teams (Development, QA, Business)
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Nice To Haves

Certified Scrum Product Owner (CSPO) or similar Agile certification
Experience supporting multiple teams or enterprise-scale Agile environments
Familiarity with test validation and QA processes
Business Needs
Business Processes
Data Analytics
Decision Making
Management Reporting
Prioritization
Waterfall Model
Analytical Thinking
Business Assessment
Business Process Modeling
Consulting
Effectiveness Measurement
Information Capture
Problem Solving
Process Management
Project Management
Requirements Analysis
Software Product Business Knowledge

Responsibilities

Own, prioritize, and actively manage the team’s JIRA backlog
Maintain a clean, organized backlog with clearly defined and ready-to-work items
Assign work based on team capacity and sprint goals
Ensure proper JIRA hygiene, including accurate fields, statuses, and documentation
Facilitate key Agile ceremonies such as sprint planning and backlog refinement
Provide support across teams by stepping in for Scrum ceremonies as needed (e.g., stand-ups, retrospectives)
Create, refine, and convert business requirements into user stories and tasks
Review completed work and validate readiness prior to final Product Owner acceptance
Ensure all work items meet “Definition of Ready” before entering a sprint
Act as the primary spokesperson for the team, representing work and progress to stakeholders
Clearly articulate requirements, priorities, and the business impact of deliverables
Serve as a point of contact for developers and QA to clarify requirements and user stories
Connect team members with appropriate stakeholders to gather necessary information
Lead and facilitate discussions to resolve blockers and clarify requirements
Review and validate testing evidence for in-sprint work, production incidents, SIT, and defects
Ensure completeness and quality of testing documentation with no gaps
Support backlog grooming and preparation for upcoming sprint cycles
Develop materials and presentations for sprint demos and stakeholder reviews
Develop a strong understanding of epics and broader product objectives
Support work assignment decisions aligned with strategic priorities
Identify risks, dependencies, and issues, and escalate appropriately
Contribute to the continuous improvement of team processes and delivery outcomes
Directs the research, discovery, collection and interpretation of business requirements.
Participates in the development and review of complex processes and procedures, workflow analytics and reporting.
May provide senior level consultation and communicates with clients and technology teams on business designs, problem solving and business analysis to support project goals and objectives.
Consults and recommends the frameworks, methodologies and processes involved in business requirements traceability for business analysis teams.
Independently mentors, leads, and coaches other associates to affect knowledge transfer.
Oversees the development and maintenance of all applicable policy and procedure documentation.
Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs.
May communicate with senior level stakeholders and technology teams on complex business requirements.
Leads multiple business analysis project management processes through planning, quality assurance and effectiveness assessment.
Provides direction for the successful deployment of projects.
Drives the development, analysis and distribution of complex reporting.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service