Business Administrator, Women's Shelter (WMSH1354)

YWCA Toronto•Toronto, ON

6d•Onsite

About The Position

The Business Administrator is responsible for assisting the Manager with financial, administrative and IT training and support duties relating to the smooth operation of the Women’s Shelter and other programs under the supervision of the Manager. They work within a collaborative team to provide meaningful and relevant services within a theoretical feminist framework that includes a working knowledge of the dynamics and effects of trauma and oppression.

Requirements

In-depth knowledge of commerce, business administration, accounting or office management which is normally acquired through completion of an community college diploma (Cases for Equivalency will be considered)
3 to 5 years directly related experience in business coordination, including experience in a social service setting
Supervisory experience
Demonstrated knowledge and experience in general accounting practices essential
Excellent computer skills, word processing, and experience with database software, office and accounting programs (i.e. Word, Excel, Power Point, GP Dynamics accounting software)
Knowledge of office equipment and ability to troubleshoot and fix problems
Excellent oral and written communication skills and experience in report writing
Excellent organizational skills
Experience working in a multi-service, multi-tasked environment required
Ability to maintain a positive approach and a professional manner at all times
Demonstrated knowledge and understanding of issues facing women such as a mental health challenges, homelessness and violence within a trauma framework
Ability to interact with a diverse community of women within shelter and housing environments
Demonstrated experience in working under pressure and remaining calm in a crisis
Demonstrated crisis intervention and conflict mediation skills

Responsibilities

Assists the Manager of the Women’s Shelter in developing, analyzing and monitoring budgets for the Women’s Shelter, and the Transitional Support program associated with the Women’s Shelter
Reviews and analyzes computerized financial statements and maintains accurate records of revenue and expenses
Prepares monthly per diem reports and invoices for submission to the City of Toronto & Inputs and exports revenue and expenses for financial statements to the Finance and IT Department
Prepares invoices for payable and receivable accounts & distributes, monitors and reconciles petty cash, personal needs allowances, TTC and other monetary accounts
Supervises all purchasing in the shelter including food, cleaning, health and office supplies
Assists in monitoring food and equipment purchases and maintenance
Supervises relief staff at the Women’s Shelter & assigns relief shifts and reviews log entries in database to ensure case data has been entered accurately
Address day-to-day issues which may arise from the supervision of relief staff and brings performance related issues to the attention of the Manager
Assists the Manager with training of shelter staff on administrative procedures
Monitor maintenance staff and external contract workers while on the premises
Assists in the development and monitoring of the shift schedules for the shelter and kitchen; books relief shifts & assists with orientation/training of relief staff, students and volunteers
Maintains, records, and compiles program statistics and prepares reports and correspondence & brings any issues requiring policy decisions to the attention of the Manager
Responsible for office equipment and troubleshooting including IT training and support to staff
Attends staff meetings, takes minutes as required, and completes special projects when assigned
In consultation with the Property Services Department, assists the Manager in ensuring that the shelter meets health, fire, safety and building regulations
Engages with the staff team in reflective practice to ensure the development and implementation of quality programs and services
Ensures that the Health and Safety Guidelines are followed in accordance with the policies and procedures of YWCA Toronto
Participates in Supervisory meetings and shares on call duties
Other duties as required

Benefits

Comprehensive Medical, Vision, and Dental Coverage
Life Insurance and Long-Term Disability Benefit
Multi-Sector Pension Plan: Employer’s contribution of 5.75% and Employee Contribution of 3.25%
Starts with 20 Vacation Days
1.5 Days Per Month Sick Leave
12 Paid Holidays
Health Promotional Days
4 Float Days
Child Care Benefits
Maternity/Parental Leave Supplementary Employment Benefits
Educational/Sabbatical Leave
Financial Assistance for Professional Development