Client Care Specialist Women's Shelter

Lifting Up WestchesterWhite Plains, NY
$18 - $18Onsite

About The Position

Samaritan House Women's Shelter is seeking a Client Care Specialist to provide direct care, guidance, and supervision to residents. This role involves assisting with daily living routines, fostering positive socialization, providing informal counseling, and maintaining records. The position offers the flexibility to work one or two shifts, with weekend overnight shifts available.

Requirements

  • High School Diploma/GED
  • Minimum of 1 year experience in Human Services helpful.
  • Basic computer and data entry experience required.
  • Must have sensitivity to the needs of vulnerable adults.

Nice To Haves

  • Knowledge of domestic abuse, alcohol, drug, and mental health issues preferred.

Responsibilities

  • Provide direct care, guidance, and supervision to residents of the program.
  • Assist in homemaking and routines of daily living at the shelter.
  • Foster positive socialization and interaction among residents.
  • Provide informal counseling.
  • Carry out record keeping and other assignments as needed.
  • Develop good relationships with residents and contribute to the development of a positive atmosphere in the program.
  • Assist the shift supervisor in carrying out daily routines of program including performing and monitoring daily chores, food service, laundry, housekeeping, etc.
  • Serve as security staff person to ensure orderly entrance and exit of residents and to escort unauthorized or disruptive clients or other unauthorized individuals out of the building.
  • Listen to concerns of residents and communicate issues and problems arising with shift supervisor.
  • Document information via narratives and other records.
  • Provide other reports on shelter as needed.
  • Attend staff meetings and in-service training workshops when required.
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