Business Account Executive, SMB

Comcast • Homewood, IL

20h • Onsite

About The Position

Comcast brings together the best in media and technology, driving innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, Comcast sets the pace in various innovative businesses and creates career opportunities across a wide range of locations and disciplines. The company is at the forefront of change, moving at an amazing pace thanks to its remarkable people who bring cutting-edge products and services to life for millions of customers every day. The Business Account Executive, SMB is responsible for the sale of integrated communication structures to small-to-medium business customers. This role involves developing relationships with individual businesses and the community, positioning the Comcast brand as a key component of the sales strategy, and adhering to Comcast's touchstones.

Requirements

• Adaptability
• Communication
• Critical Thinking Problem Solving
• Customer-Focused
• Persuasion
• Professional Integrity
• Resilience
• Technical Knowledge
• Workplace Organization
• Bachelor's Degree (or some combination of coursework and experience, or extensive related professional experience)
• 0-2 Years Relevant Work Experience

Responsibilities

• Assists with the creation and delivery of face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services.
• Promotes the sale of bundled products to ensure the optimal solution for the customer.
• Sells with goals of exceeding departmental, financial and unit targets.
• Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
• Generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.
• Focuses on goal achievement and is results driven.
• Assists with developing sales territory, including cultivation of local business partnerships and organizational affiliations.
• Retains customer base by delivering on the Comcast Credo.
• Ensures a superior customer experience.
• Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation and excellent follow up skills.
• Prepares sales and activity reports as required.
• Participates in out-of-the-office meetings with customers on a regular basis and demonstrates excellent verbal and written skills and skill in presenting, persuading and negotiating.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Benefits

• Comcast provides best-in-class Benefits to eligible employees, connecting them to the support they need when it matters most, and helping them care for those who matter most. This includes an array of options, expert guidance and always-on tools, personalized to meet the needs of their reality – to help support them physically, financially and emotionally through big milestones and in everyday life.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level