Bus Strat & Init Mgr - FC ATM Market Strategy
About The Position
This job is responsible for supporting the development and execution of strategic initiatives and/or processes aligned to priorities within a functional area and/or business. Key responsibilities include defining, developing, executing, monitoring, and/or refining strategic initiatives and processes in close collaboration with key stakeholders and internal partners. This job is responsible for leading operations of a highly complex environment, connecting with line of business partners to grow the business responsibly while driving operational excellence. Key responsibilities include building and executing business initiatives and/or processes, while partnering with line of business stakeholders. Job expectations include developing a cross-channel experience that delivers exceptional client care while innovating cross channel development, managing key performance indicators, and leadership development.
Requirements
- 5+ years of demonstrated experience leading complex cross-functional projects or strategic initiatives
- Financial Center leadership experience or equivalent
- Experience translating data and analytics to influence and drive decisions
- Proactively builds trusted relationships with key partners/executives
- Communicates strategic business plans and tactical goals to team members
- Ability to be a change agent and work in a fast-paced environment
- Collaborates effectively to build and nurture strong relationships in a matrix environment
- Has the ability to learn and adapt to new information, technology platforms, handle ambiguity and adapt to changing circumstances.
- Demonstrates effective time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously.
- Experience with risk mitigation, operational excellence and process management
Nice To Haves
- Experience coordinating and leading across multiple teams and organizations
- Track record of success working in an environment with individual and/or team goals where goals were routinely met or exceeded
- Previous experience in a highly matrixed financial industry
- Bachelor's Degree or equivalent work experience
Responsibilities
- Builds and/or executes business initiatives and/or processes, while partnering with stakeholders and partners
- Solves complex problems and delivers on business initiatives and processes by applying subject matter expertise and technical knowledge of the business
- Engages with key stakeholders, partners, and business leadership to deliver on business objectives
- Performs analytics, assessments, and/or interpretation of data and/or information to identify business opportunities, derive insights, and measure outcomes
- Develops strategic and tactical plans to drive progress towards business goals and objectives
- Partners with and influences senior leaders on strategic priorities
- Champions organizational vision and values executing consistently to drive business results
- Manages competing business and administrative priorities to optimize productivity, reduce performance variability, and achieve peak performance while influences key partners with a focus on relationship building to achieve desired business results
- This role is heavily focused on network execution decisions
- Annual center designations, operating hours, and ongoing network planning
- Owner of differentiated service models: i.e. – non-client check cashing, foreign currency and card cash advance
- Assesses branch locations and determine whether closures require a replacement hub in the market
- Evaluates nearby financial centers to understand capacity, traffic, and customer demand before making decisions
- Partners with Regional Executives on market assessments and network changes
- For all new and existing markets, determines: Whether a location should operate as a hub or a spoke, Appropriate operating hours, Whether the center should be open on Saturdays
- Supports branch remodel decisions, including determining the number of teller windows and other physical layout considerations
- Reviews traffic patterns, customer usage, and projected demand to ensure the design aligns with business needs
- Evaluates requests such as adding or removing services (for example, night drops)
- Assesses geography, customer demand, traffic patterns, and proximity to other centers before approving or denying requests
- Makes data-driven decisions based on market needs rather than individual center preferences
Benefits
- access to paid time off
- resources and support to our employees
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
