Bus Stop Management Superintendent

City of New York•Maspeth, NY

19h

About The Position

The Bus Stop Management Superintendent oversees a large team responsible for producing, installing, maintaining, and repairing traffic control devices throughout New York City, including traffic signs, bus stop informational and regulation signs, structures, and supports. Reporting to program leadership, the Superintendent coordinates project implementation with DOT crews and Department of Design and Construction contractors, provides technical guidance to Bus Stop Management staff, and participates in field meetings with construction contractors to support project alignment, compliance, and timely delivery. The role manages operational reporting, work orders, fleet operations, and material and tool requisitions. It supports Street Improvement Projects and Vision Zero initiatives and uses the Sign Information Management System (SIMS) to track and streamline sign installations. The Superintendent also supervises supervisory staff, ensuring assignments are completed on time, attendance is managed, and CityTime records are accurate. The position calls for a proactive, organized leader committed to operational efficiency, accountability, safety, collaboration, and staff development. When required, the incumbent represents the department at examinations before trial. Traffic Control & Engineering (TCE) handles administration, engineering, and operations related to the installation, manufacture, maintenance, and removal of signs, flexible bollards, moveable barriers, in-house traffic sign production, and other traffic control devices. The role supports DOT’s mission to provide safe, efficient, and environmentally responsible movement of people and goods and to maintain and enhance New York City’s transportation infrastructure.

Requirements

Must be serving permanently in the title or be reachable on DOT's promotion list.
At least one year of experience as a Supervisor of Traffic Device Maintainers working for the NYC Department of Transportation; or four years of recent, satisfactory, full-time, practical experience maintaining, servicing, and repairing mechanical equipment, including two years in a supervisory capacity.
Strong organizational and managerial skills.
Demonstrated commitment to operational efficiency, accountability, and safety.
Ability to work collaboratively and inclusively and communicate effectively with stakeholders.

Responsibilities

Oversee the production, installation, maintenance, and repair of traffic control devices citywide, including traffic signs, bus stop signs, structures, and supports.
Coordinate project implementation with DOT crews and Department of Design and Construction contractors.
Participate in field meetings with construction contractors to support project alignment, compliance, and timely delivery.
Provide technical guidance to Bus Stop Management staff.
Prepare daily performance indicators and compile detailed weekly and monthly reports.
Review and evaluate work orders.
Manage fleet operations and oversee material and tool requisitions.
Support Street Improvement Projects and Vision Zero initiatives.
Use the Sign Information Management System (SIMS) to track and streamline traffic sign installations.
Represent the department at examinations before trial when required.
Supervise supervisory staff to ensure timely completion of assignments, attendance management, and accurate CityTime recordkeeping.
Review daily work assignments for compliance with standard operating procedures, allocate tasks, and provide clear direction.
Conduct supervisor training and schedule work audits to verify proper installation, relocation, or removal of regulatory signage.
Collaborate with stakeholders, maintain effective communication, and foster professional growth.