Bus Operator - Tri Delta Transit

Keolis America • Antioch, CA

21h • Onsite

About The Position

Our Operators serve as true ambassadors being the daily face representing Keolis and Tri Delta Transit throughout the community, ensuring our riders are receiving a safe, courteous, and on-time service while riding fixed route, paratransit, microtransit or non-emergency medical transportation (NEMT).

Requirements

• Must be minimum 21 years of age
• 3 years verifiable valid California Class B Commercial Drivers license (CDL) with air brake and Passenger "P" Endorsement
• Must have a current Verification of Transit Training certificate
• Successful completion of Keolis provided Customer Service Training
• Must have clean driving record – DMV printout required for the last 10 years
• Must have stable work history
• First Aid Certification (Provided by the Company) is required for employees operating the Non-Emergency Medical Transportation (NEMT) service
• Excellent customer service skills
• Positive attitude and enjoy working with the general public
• Attention to detail
• Excellent communication skills
• Exceptional judgement
• Fast learner
• Able to follow directions
• Time management skills
• Must be able to correctly use all electronic technology after training has been provided
• Employment contingent upon passing pre-employment drug and alcohol screen.
• Also, contingent upon receiving a favorable background check.
• Must pass a physical examination.

Responsibilities

• Operators shall complete pre-trip vehicle inspection checks to ensure all equipment, including the wheelchair lift, is operational and safe prior to entering revenue service. This includes relief pre-trip vehicle inspections when a driver is relieving another driver for a scheduled end of shift.
• Operators shall complete a post-trip vehicle inspection upon completion of the service day. Operators will check for lost and found items, all windows and hatches closed, cut seats, graffiti or other acts of vandalism, and damages to vehicle interior or exterior not previously noted on the vehicle damage report. Lost and found items must be turned in to dispatch.
• Operators shall, upon request by Eastern Contra Costa Transit Authority (ECCTA), distribute notices to passengers, participate in special passenger counts, and assist in monitoring and supervision of ECCTA operations.
• Operators will be required to honor special passes as directed by ECCTA.
• Operators will not handle cash or make change but will ensure cash is correctly inserted into fareboxes, and issue credit tickets when applicable.
• Operators will record accurate ridership counts by passenger category on GFI Fareboxes or other counting devices provided on the buses.
• Operators are required to log into their Mobile Data Terminals (MDTs), Clipper units, and fareboxes using accurate route and run information at the start of each shift.
• Operators must verify the accuracy of the headsign at each route terminus. Any malfunctioning or incorrect headsigns must be reported to maintenance in writing as soon as possible.
• Operators shall refer to the MDT at all times during service to maintain accurate adherence to the scheduled route time and trip manifest.
• Operators must wear uniforms at all times while in service and must display a clean and professional appearance.
• Operators are responsible for keeping the vehicle clean and sanitary during their shift.
• Ensure customers feel welcome
• Effectively communicate with passengers especially in the event of service disruptions
• Provide passengers with assistance as needed
• Accommodate passengers with information such as schedule, guidance, etc..
• Ensure safe on-road operations while maintaining on-time performance
• Familiarity with assigned routing and detours
• Awareness of ADA Policies and Procedures
• Understanding of ADA Compliance
• Proper operation of all wheelchair lifts, for each bus model
• Report immediately to dispatch any vehicular accident or passenger incident and follow the incident and accident reporting procedures
• Comply with the rules, laws and regulations relating to road safety
• Report any situation posing a risk to road safety to supervisor
• Promote road safety when driving a vehicle

Benefits

• Competitive compensation and benefits
• Opportunities for development and growth throughout an exciting and rewarding career
• The safest work environment possible

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED