Bus Operator (Non Cdl) G116 Shuttle Operator
About The Position
This position is responsible for operating a METRA transit golf cart. Prepares the golf cart for safe operation by conducting pre-trip inspections and checking off the daily safety prevention checklist for both interior and exterior. The operator boards and inspects passengers, drives the golf cart, and maintains daily knowledge of routes. They operate essential equipment, including a Non-CDL vehicle, and assist passengers with disabilities by securing wheelchairs and passengers, and assisting passengers in distress. The operator notifies the dispatcher/supervisor of the golf cart's location and the symptoms of passengers in distress. This role performs duties required by the Office of Homeland Security, assisting customers in safe evacuation from the golf cart, observing, determining, and reporting activities, packages, and substances that are suspicious or out-of-place. The operator uses a common-sense approach when faced with various emergency situations to ensure public/passenger safety and proper golf cart operation. They provide information and directional assistance. The operator issues parking citations, explains violations to citizens, delivers court summons for parking violators, and handles contracts for customers leasing parking spaces in the River Center garage. They maintain knowledge of all city ordinances pertaining to non-moving vehicle violations. Daily inspections of parking garages are performed to determine property damage, needed repairs, and vehicle damage. Reports for needed repairs for city vehicles are submitted, and surveillance cameras for city-owned garages and parking lots are monitored. The operator operates a radio, reports accidents and emergency situations when en route, and assists 911 by reporting inoperative traffic lights. Participation in random and mandatory drug and alcohol testing is required. Annual driver refresher training and defensive driving courses are attended as needed. The operator notifies the dispatcher/supervisor and obtains necessary repairs and maintenance work at each turn-around point, secures the golf cart in case of accident or engine malfunction, and directs traffic around the golf cart as needed. The duties of the supervisor are performed in their absence and when needed. Flexibility with the schedule is required. Other related job duties are assigned as needed.
Requirements
- Knowledge of the principles and practices involved in operating assigned automotive equipment.
- Knowledge of first aid techniques and procedures.
- Knowledge of city streets.
- Knowledge of traffic rules, regulations, and statutes.
- Knowledge of problem-solving and conflict resolution techniques.
- Skill in the operation of computers, handheld devices, and various software programs.
- Skill in the safe operation of assigned automotive and other equipment.
- Skill in the operation of standard office equipment.
- Skill in oral and written communication.
- Ability to assist customers using patience and understanding.
- Ability to work independently with minimal supervision.
- Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
- Must possess a valid Driver's License.
- Possession of or ability to readily obtain a valid commercial driver's license (CDL) issued by the State of Georgia for the type of vehicle or equipment operated.
Nice To Haves
- Ability to use a common sense approach when faced with various emergency situations to ensure public/passenger safety and proper golf cart operation.
Responsibilities
- Operate a METRA transit golf cart.
- Conduct pre-trip inspections and check off daily safety prevention checklists.
- Board and inspect passengers.
- Drive golf cart and maintain daily knowledge of routes.
- Operate essential equipment, including a Non-CDL vehicle.
- Assist passengers with disabilities, secure wheelchairs and passengers, and assist passengers in distress.
- Notify dispatcher/supervisor of golf cart location and symptoms of passengers in distress.
- Assist customers in safe evacuation from the golf cart.
- Observe, determine, and report activities, packages, and substances that are suspicious or out-of-place.
- Use a common-sense approach in emergency situations to ensure public/passenger safety and proper golf cart operation.
- Provide information and directional assistance.
- Issue parking citations and explain violations to citizens.
- Deliver court summons for parking violators.
- Handle contracts for customers leasing parking spaces.
- Maintain knowledge of city ordinances pertaining to non-moving vehicle violations.
- Perform daily inspections of parking garages for property damage, needed repairs, and vehicle damage.
- Report needed repairs for city vehicles.
- Monitor surveillance cameras for city-owned garages and parking lots.
- Operate a radio.
- Report accidents and emergency situations when en route.
- Assist 911 by reporting inoperative traffic lights.
- Participate in random and mandatory drug and alcohol testing.
- Attend annual driver refresher training and defensive driving courses.
- Notify dispatcher/supervisor and obtain necessary repairs and maintenance work.
- Secure golf cart in case of accident or engine malfunction.
- Direct traffic around golf cart as needed.
- Perform the duties of the supervisor in their absence.
- Perform other related job duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
