Bus Operator - Fixed Route - MWRTA (with sign-on bonus)

Keolis America • Framingham, MA

13d • Onsite

About The Position

Our full time Fixed Route Bus Operators at MWRTA serve as true ambassadors, being the daily face representing Keolis, ensuring our riders are being delivered safely and courteously, and providing on-time service.

Requirements

• Must be minimum 21 years of age
• 5 years verifiable valid Drivers license required
• valid Massachusetts CDL B or higher with Passenger and Airbrake endorsements preferred
• Must be eligible and able to obtain a CDL C with Passenger endorsement
• Must have clean driving record – DMV printout required for the last 10 years
• Must have stable work history
• Excellent customer service skills
• Positive attitude and enjoy working with the general public
• Adaptive decisions making skills handling unexpected situations
• Excellent communication skills
• Able to follow directions
• Consistently showing up on time and being dependable
• Ability to obtain a CDL Class C with Passenger endorsement
• Ability to work in an ever changing environment
• Patience and Understanding: Providing compassionate service to passengers with special needs
• Pursuant to Department of Transportation regulations, employment for safety-sensitive positions will be contingent upon passing a pre-employment drug screen and a physical examination.
• Employment will also be contingent upon completion of a background check consistent with applicable federal, state, and/or local laws.
• Applicants must be authorized to work in the United States. Keolis does not sponsor visas for this position

Nice To Haves

• CPR, AED and First Aid Certification (Provided by the Company)

Responsibilities

• Ensure customers feel welcome
• Effectively communicate with passengers especially in the event of service disruptions
• Provide passengers with assistance as needed
• Accommodate passengers with information such as schedule, guidance, ect.
• Practice defensive driving, anticipating potential hazards and reacting appropriately to avoid accidents
• Ensure safe on-road operations while maintaining on-time performance
• Familiarity with assigned routing and detours to include inclement weather
• Awareness of ADA Policies and Procedures to ensure compliance
• Proper operation of all wheelchair lifts to include manual operation, for each bus model
• Report immediately to dispatch any vehicular accident or passenger incident and follow the incident and accident reporting procedures
• Assist and help passengers with mobility devices, such as wheelchairs or walkers
• Assisting passengers with boarding and properly securing wheelchairs
• Collect the prescribed fare media and notify dispatch of any type of fare evasion or fraud
• Perform pre and post trip inspections and enter all defects on to the DVIR forms
• Follow exact deadhead routing and their assigned revenue service routes
• Depart the start of each route exactly on-time and never operate ahead of schedule
• Perform other duties as assigned

Benefits

• $10,000 Sign-on Bonus for holders of current CDL A and B with both Passenger and Air Brake endorsements (Rules Apply)
• $2,500 Sign-on Bonus for non-CDL licensed operators (Rules Apply)
• competitive compensation and benefits
• opportunities for development and growth throughout an exciting and rewarding career
• the safest work environment possible

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED