Bus Intel Analyst I/II
About The Position
The Business Intelligence Analyst I/II role involves gathering, preparing, and analyzing user requirements to create complex reports and dashboards using enterprise data systems. This position will also participate in technical code reviews, manage reporting system modifications, and translate business user questions into data solutions. The analyst will contribute to the organization's information glossary and provide end-user training and support. Additionally, the role requires performing ad hoc analysis, planning and executing testing, managing tasks and projects, and troubleshooting Business Intelligence solutions. Collaboration with cross-functional teams and customers is essential to identify and resolve deficiencies.
Requirements
- Bachelor's degree in a related field
- 2+ years of work experience in a related job discipline
Responsibilities
- Gather, prepare and analyze user requirements to create complex reports and simple to moderate dashboards, utilizing enterprise data systems (such as Epic Slicer Dicer, Caboodle & Clarity, SAP/Crystal, Business Objects, etc.).
- Participate in technical code reviews, including reviewing simple code of others.
- Perform change management when reporting system modifications are needed.
- Follow build, configuration and release management processes and meet user and technical documentation standards as set by CCHMC.
- Translate business user questions into data solutions.
- Utilize and contribute to the CCHMC information glossary to refer to governed definitions when analyzing and creating reports.
- Provide end user training as required for new hires or when changes are made to existing applications/systems.
- Create educational materials for end user training, adoption & activation including, but not limited to job aides, lesson plans & quick start guides.
- Provide ad hoc analysis for hospital departments and divisions accurately and in a timely manner, including assistance with understanding the data and potential gaps.
- Continually develop professional skills.
- Maintain Epic certifications where appropriate.
- Expand oral and written communication skills, particularly related to translating customer requirements into BI solutions.
- Plan and execute testing plans.
- Timely completion of assigned tasks.
- Accurate & timely communication of status.
- Effective time management and prioritization of assigned tasks.
- Assist with setting task priorities and timelines.
- Responsible for identification of issues with potential solutions.
- Serve as project manager for simple projects.
- Perform other duties as assigned.
- Analyze Business Intelligence requests to align with existing tools and processes.
- Organize and complete assigned tasks and associated documentation upon directives from supervisor.
- Use troubleshooting skills to effectively support Business Intelligence solutions.
- Develop support plans for new solutions.
- Escalate unresolved issues with urgency.
- Seek the appropriate resources needed for activities with multiple tasks.
- Coordinate and facilitate communication between internal and external parties on assigned tasks and related issues.
- Be personally accountable for commitments to projects, timelines and deliverables.
- Effectively work with cross functional teams and customers to identify build deficiencies based on customer reporting requests.
Benefits
- Additional pay (e.g., shift, on‑call, or weekend differentials) and benefits may apply.
- Annual pay may vary based on FTE status.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
